Wholesale Account Manager
Champions Funding LLC
Date: 4 hours ago
City: Gilbert, AZ
Contract type: Full time
Remote
Description
- Manage a pipeline of loans, ensuring timely movement from submission through funding while providing exceptional service to brokers and borrowers.
- Serve as the primary point of contact for brokers, borrowers, and internal departments (Sales, Underwriting, Disclosures, Docs, Funding), facilitating smooth and clear communication throughout the loan lifecycle.
- Review loan files for completeness and accuracy, coordinating with all relevant parties to obtain outstanding documentation.
- Collaborate closely with internal departments to ensure loans meet all underwriting conditions and are cleared to close within required timelines.
- Monitor and update key loan milestones within the LOS, ensuring accurate and timely system updates.
- Resolve issues or discrepancies quickly and effectively to prevent delays in the loan process.
- Educate brokers and clients on Non-QM loan products, documentation requirements, and loan status updates.
- Maintain knowledge of current Non-QM guidelines, company policies, and industry regulations.
- Consistently meet or exceed pipeline productivity and turn-time expectations.
- Provide feedback and suggestions to management on process improvements and broker experience enhancements.
- Minimum of two (2) years of mortgage experience, preferably in Non-QM loan processing or account management.
- Proven success in managing a loan pipeline from submission to funding.
- Strong understanding of Non-QM products and guidelines.
- Experience with Lending QB/Meridian Link is highly preferred.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external partners.
- Exceptional organizational and multitasking abilities with keen attention to detail.
- Strong problem-solving skills with the ability to adapt in a fast-paced environment.
- Proficient in MS Office and mortgage loan origination systems.
- Customer-focused with a positive, team-oriented attitude.
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