The Supervisor/Lead Security Officer

IronWatch Security


Date: 3 days ago
City: Hampton, VA
Contract type: Full time
Benefits:

  • Training & development


Work Location: In person

Position Overview:

The Supervisor/Lead Security Officer is responsible for overseeing daily security operations at the assigned facility. This role ensures the safety and security of all personnel, visitors, and property while maintaining a professional and customer-focused environment. The Supervisor provides leadership to the security team, enforces company policies, monitors activity, and ensures compliance with reporting requirements.

Key Responsibilities:

  • Supervise and monitor the on-duty security team to ensure all post orders and procedures are followed.
  • Ensure the facility is secure by conducting regular patrols and inspections of entrances, exits, and sensitive areas.
  • Review and verify that all logs, incident reports, and Daily Activity Reports (DARs) are completed accurately and submitted on time.
  • Respond promptly to incidents, emergencies, and security concerns, taking appropriate action to resolve or escalate issues.
  • Provide clear direction and leadership to officers, including training, mentoring, and performance feedback.
  • Maintain strong communication with management, clients, and staff regarding security operations and concerns.
  • Ensure a safe and welcoming environment for visitors, employees, and contractors while enforcing security policies and access controls.
  • Coordinate with law enforcement, emergency services, and facility management when necessary.
  • Uphold the highest standards of professionalism, integrity, and customer service.


Qualifications:

  • Prior supervisory or lead experience in security, law enforcement, or military preferred.
  • Strong leadership, communication, and conflict-resolution skills.
  • Ability to write clear, detailed, and accurate reports.
  • Knowledge of security operations, emergency response, and access control procedures.
  • Must be able to stand, walk, and patrol for extended periods.
  • Valid state security license/certification (as required by jurisdiction).
  • CPR/First Aid certification preferred.


Core Competencies:

  • Leadership & Team Management
  • Attention to Detail
  • Professionalism & Integrity
  • Incident Response & Problem Solving
  • Customer Service Orientation

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