Scheduler

Canyon Vista Medical Center

Job Title: Scheduler

Job Type: Full-Time

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Canyon Vista Medical Center is a 106 bed Joint Commission Accredited offering a number of specialty services. We are proud to serve our community with a Level III Trauma unit, Center of Excellence for Total Joint Replacement, Level I Nursery, American College of Radiology Accredited Facility, as well as many other state of the art services to ensure our patients are cared for.

Where We Are:

Sierra Vista, Arizona is a flourishing city located 75 miles southeast of Tucson. Thanks to our year-round temperate climate, affordable housing, low cost of living, access to healthcare and education facilities, not to mention the breathtaking natural beauty of majestic mountain ranges and the San Pedro River and outdoor activities, Cochise County residents enjoy an excellent quality of life.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more…
  
  

Position Summary:

The Scheduler is responsible for coordinating and scheduling patient testing, procedures, and admissions while ensuring accurate documentation and insurance verification. This role requires excellent organizational and communication skills to effectively interact with patients, healthcare providers, and insurance companies.

• Schedule all patient appointments for ancillary services, surgical procedures, and medical tests, ensuring availability of staff and resources
• Obtain and enter accurate insurance information, including pre-certifications and authorizations, into the scheduling or registration system
• Inform patients and physician offices of out-of-network providers, benefit reductions, and any special instructions or testing requirements
• Maintain daily scheduling reports to ensure seamless patient registration and appropriate staffing for procedures
• Retrieve and validate physician orders and necessary pre-certifications for scheduled services
• Accurately enter outpatient procedures into the Order Entry System and ensure consistency across scheduling and admissions modules
• Answer incoming calls, address inquiries, and provide scheduling support as needed
• Operate standard office equipment, including computers, copiers, telephones, fax machines, and scanners
  
  

Minimum Qualifications:

Education:

• High school diploma or equivalent required
• At least three years of directly related experience may be considered in place of the required education
  
  

Work Experience:

• Prior scheduling experience in a healthcare setting strongly preferred
• Knowledge of medical terminology, billing, and collections is beneficial
• Proficiency in computer systems and scheduling software is required
  
  

Skills & Competencies:

• Strong critical thinking and decision-making abilities
• Ability to work independently and prioritize tasks in a fast-paced environment
• Excellent organizational and time management skills
• Effective communication and customer service skills
• Ability to handle stressful situations with professionalism
• Perform additional administrative duties as assigned to support department operations
  
  

EEOC Statement:

Canyon Vista Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.