Key Account Manager, Latin America & Caribbean – Travel Retail Americas

Position

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you’ll craft unforgettable experiences that drive the collective success of our 26 Maisons – each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life’s most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you’ll flourish.

The Key Account Manager, Latin America & Caribbean is a key contributor to the management and growth of strategic partnerships across Latin America & Caribbean airports. Reporting to the Key Account Director, the Key Account Manager is accountable for securing agreements with Regional Managers and Local Management and developing distribution and profitability for the Travel Retail Americas team. This role is pivotal in driving revenue, optimizing Moet Hennessy in-store performance, ensuring retail excellence, and building long-term relationships with key stakeholder in duty-free Airport retail.

Office/Location: Hybrid in Miami Office 3x a week.

Job Responsibilities

SALES

• Support the Key Account Director in annual commercial negotiations.
• Drive commercial negotiations at Regional and Local level to maximize all business aspects (space & location, distribution, promotions and more).
• Lead Business Review with regional and local customers.
• Ensure pricing strategy accuracy and implementation in all airports.
• Elevate MH’s influence within airport authority networks.
• Lead the Retail Operations manager/Sales Ambassadors team and ensure it has clear guidance on priorities and goals to achieve sell-out targets (stock, distribution, merchandizing).
• Market Intelligence: gather and analyze market information related to the industry (market size, domestic RSP, distribution, pricing, launch results, ranking) and propose ideas that drive market share and sell-in.
• Supervise implementation of yearly activation/promotion plan within respective sales channels leveraging all servicing and support
• Make sure retailer staff is trained regularly/fully up to speed on brands specifics.
  
  

FINANCE

• Accountable for Budget/LE1/LE2 performances
• Achieve agreed profit targets in line with yearly commercial strategies.
• Reporting: Mid-Month Forecast, R&O, Monthly report, D+1, customer performance.
• Optimize FTT/A&P/T&E budgets. Monitor and control spending monthly.
• Ensure commercial and marketing strategy is in line with budget targets to reach sales and profitability, levels requested by MH Global Travel Retail.
  
  

LOGISTIC / SUPPLY CHAIN

• Supply planification including monthly reviews with the operations team.
• Yearly shipment plan to agree with customers and organise periodical reviews to monitor AYL.
• Payment/delivery: ensure proper service level.
• Monitor Route to Market and information needed by operations team.
• Responsible for building partnerships with the local operators supply teams.
  
  

Education

• Bachelor’s degree required; MBA or Marketing degree preferred
  
  

Professional Experience

• 5+ years' experience in sales at international level ideally within Wines and Spirits Market
  
  

Practical/Technical Knowledge

• Strong knowledge of key Latin America & Caribbean markets, and Travel Retail
• Excellent communication and organizational skills
• Extensive knowledge of key travel retail segments
• Highly motivated and target driven
• Leadership and Financial Skills
• Analytical skills
• Strong and passionate team player with the ability to foster relationship
• Integrity
• Solution oriented and creative skills
• Willingness to take on responsibilities outside a defined job scope
• Ability to work under pressure in a fast-paced high performance environment while maintaining a high level of accuracy
  
  

Profile

Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work-Life Balance: hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot.

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.