Investigator

Job Type

Part-time

Description

Birmingham, Alabama

Job Type: Part-time

Description: Hybrid Investigator (Claims & Surveillance)

ABOUT US: Frasco Investigative Services, a division of Frasco, Inc., provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nation’s largest insurance carriers in the workers’ compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures; and many municipalities and public agencies. Services we provide include surveillance, statement & interviews, activities checks, background checks, and other investigative endeavors. Through our Frasco Profiles division we provide national and international pre-employment screening.

This is a Hybrid position in both claims and surveillance in the Birmingham, AL area.

Compensation

• Hourly Rate: $20 - $27 per hour (Weekly Pay) Commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 85% of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: $0.50 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate for all report writing and administrative time
• Paid Training: Compensation for training sessions to ensure you are well-prepared for your role
  
  

Claims

Essential job functions include, but are not limited to:

• Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
• Completing multiple types of complex claims investigations
• Reviewing assignments and supporting documentation to determine case objectives and client expectations.
• Daily submission of updates regarding work performed on each case
• Maintaining a sufficient level of client billable hours
• Preparing and dictating detailed investigation reports
• Adhering to strict due dates
  
  

Surveillance

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required
  
  

Requirements

Candidates must have:

• Strong attention to detail with commitment to accuracy and quality
• Strong critical thinking skills
• Self-starter with accountability for results and performance
• Exceptional writing and communication skills
• Ability to effectively communicate with others
• Active listening skills
• Effective time management skills with the ability to meet deadlines
• Ability to work independently
• Ability to work from a home-based office and work flexible hours
• Computer literate
• Valid driver’s license and vehicle
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage with business use coverage
• A good driving record
• Smartphone and Computer or laptop with good internet connection
• Flexible schedule, including weekends
• Ability to travel to and from assignments daily
• Reliable personal vehicle, tinted windows preferred
• HD camcorder, covert camera, smartphone, computer or laptop, approved video software, and internet connectivity
• Windows 11 or greater required, with 8+gb of RAM preferred
• Mac OSX 13 or greater required for iMac
  
  

Preferred Skills/Experience

• Preferred Associate or Bachelor’s Degree in Criminal Justice or related field
• Loss Prevention experience
• General knowledge of insurance law
• AOE/COE investigative experience
• Field investigations experience – Face to face statements
• Experience in investigation of Life Insurance and Disability claims, Workers Compensation, product/auto/general liability claims, and contestable death claims
  
  

Frasco offers an excellent benefits package for Full-Time employees, including, Health, dental, vision, and life insurance; Paid Time Off, Paid holidays and 401(k) Plan with company match; as well as Ancillary Benefit and Employee Discount Programs.

Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 60 years! All replies will remain confidential. EOE

Salary is competitive and commensurate with experience.

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