Data Analyst, TechOps Business Performance

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

The Business Performance Analytics team is responsible for providing powerful and insightful metrics, dashboards, and reports to our customers in the Component & Engine Maintenance and MRO teams. We’re seeking an experienced pipeline-centric data engineer to work with existing data layers and to create and support a data platform utilizing the latest technologies such as SAS, Python, AWS, MS SQL, etc. Ideally, candidates will wear many hats in the role, but much of the focus will be on building out our ETL processes utilizing SAS/Python, writing SQL, and working with API. Beyond technical prowess, the data engineer will need soft skills for clearly communicating highly complex data trends to organizational leaders. We’re looking for someone willing to jump right in and help the company get the most from its data.

Key Job Functions

Provide lead Data expertise in the creation and enhancement of decision support systems for the MRO Business Performance team. Leverages emerging technologies and identifies efficient and meaningful ways to communicate data and analysis to satisfy divisional needs. Leads inter/intra-departmental initiatives that improve usability of data and end-user satisfaction. Demonstrated ability to think tactically and strategically to improve the quality and efficiency of existing processes. Develop dynamic automated processes that create reports, metrics, and scorecards. Candidate success will depend on

• Working with data to solve business problems, building and maintaining the infrastructure to answer questions, and improve processes
• Help streamline our ETL workflows, adding value to our product offerings and building out the customer lifecycle and retention models
• Utilize Tableau to provide data visualization
• Collaborate and develop data models and pipelines for research, reporting, and machine learning
• Be an advocate for best practices and continued learning
• Represent the team in interactions with other TechOps business units.
• Practices safety-conscious behaviors in all operational processes and procedures.
  
  

What You Need To Succeed (Minimum Qualifications)

• Bachelor's degree (BA/BS) preferred or at least seven years of technical experience in analytics, business intelligence tools.
• Understanding of TechOps and the MRO industry.
• Demonstrated ability to lead cross-functional projects.
• Ability to solve problems at both conceptual and practical levels.
• Must be a self-starter able to work in a team environment as well as on individual efforts.
• Strong interpersonal, negotiation, and time management skills.
• Exceptional analytical skills.
• Strong customer focus (internal and external).
• Advanced skills in SAS, Python, AWS, Palantir, Alteryx, Tableau, SQL, Databases such as Teradata and SQL Server
• Must be performing satisfactorily in present position.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces a diverse set of people, thinking and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  
  

What Will Give You a Competitive Edge (Preferred Qualifications)

• Experience with MS Excel, PowerPoint, Word, MS Access, SAP, and Hyperion is preferred.
  
  

Benefits And Perks To Help You Keep Climbing

WHY YOU’LL LOVE DELTA!

Benefits

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare