Customer Service Representative
Pacific Coast Building Products
Date: 6 days ago
City: Auburn, WA
Contract type: Full time
Position Type: Full-time, Hourly
Location: In Office; Auburn, WA
Wage Scale: $18.00 - $25.00 per hour
Benefits: Full-time Regular Employees (and their families) can enroll in medical, dental, vision, basic life insurance, and 401K. Employees will also accrue 80 hours of vacation per year for the first 9 years and eight paid holidays throughout the calendar year
Responsibilities
With locations in both Oregon and Washington Fireside is the Northwest premier provider of fireplace hearth products and garage doors, specializing in the service and installation of quality fireplaces, garage doors, BBQ, fire-pits and more. We are a growing company that has been in business for over 30 years. We pride ourselves in employee training, our Fireside Five Values and encourage employee growth within the company.
Fireside is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
Safety | Professionalism | Accountability | Customer Experience | Effective Communication
Location: In Office; Auburn, WA
Wage Scale: $18.00 - $25.00 per hour
Benefits: Full-time Regular Employees (and their families) can enroll in medical, dental, vision, basic life insurance, and 401K. Employees will also accrue 80 hours of vacation per year for the first 9 years and eight paid holidays throughout the calendar year
Responsibilities
- Customer Service tasks and problem-solving with customers.
- Follow up and schedule appointments with customers through phone and email.
- Accurately process orders, application forms, and requests into database.
- Creating and establishing great relationships with customers.
- Update transactions status of all customer calls.
- Various administration duties.
- Other duties may be assigned.
- At least 1 year of Customer Service experience.
- Call center/High Volume calls experience required.
- Excellent verbal and written communication skills, good organizational skills and professional telephone skills.
- Data entry experience is a plus but not required.
- Organizational, time management and customer service skills.
- Strong analytical skills and attention to detail.
- Prior experience working in construction, HVAC, fireplace, or garage industries is a plus.
- Regular attendance is required.
With locations in both Oregon and Washington Fireside is the Northwest premier provider of fireplace hearth products and garage doors, specializing in the service and installation of quality fireplaces, garage doors, BBQ, fire-pits and more. We are a growing company that has been in business for over 30 years. We pride ourselves in employee training, our Fireside Five Values and encourage employee growth within the company.
Fireside is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
Safety | Professionalism | Accountability | Customer Experience | Effective Communication
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Team Lead - Quality
Gelpac,
Auburn, WA
2 weeks ago
DescriptionProAmpac, a leading global flexible packaging company, is currently seeking detail oriented, eager and positive Quality Lead with a hunger for a fast-paced environment and desire for continued learning and growth here at our Auburn, WA facility.Why YOU Should Consider a Career With ProAmpacSmall Facility Culture | Large Corporation Perks.Safety First. It’s the top priority for our team.Clean and climate-controlled...
Culture Department Program Assistant - MTM Only
Muckleshoot Indian Tribe,
Auburn, WA
3 weeks ago
Provides general assistance to all staff within the Culture Program. Tasks may include, but are not limited to, maintaining monthly Culture Program Schedule, assisting with Culture Program activities and classes, tracking Culture Program participation, monitoring Culture Program budget, and day to day operation of Culture Program building.Maintain the front desk operations of the Culture Program.Maintain the monthly Culture Program schedule.Track...
Mechanical Assembly Technician
Orion Industries,
Auburn, WA
3 weeks ago
DescriptionOrion Industries is a world class aerospace manufacturing company and a leading model for social enterprise, strengthening our community so that every individual has an opportunity to access a career. We offer hope and create paths to employment through building esteem, mentoring, training, education, community services and successful businesses. Every day we know we are part of something important. Revealing...
