Back Office Medical Assistant-Travel Team (Eastern Region)
Pacific Dermatology Institute
Date: 2 weeks ago
City: Palm Springs, CA
Contract type: Full time

- This position requires travel to the following clinic locations: Yucca Valley, Palm Desert, Palm Springs
- Exemplifies and wholeheartedly believes in Pacific Dermatology Institute’s Vision, Purpose and Goals
- Assists the Office Manager with the execution of all aspects of the back-office operations
- Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager immediately
- Reviews schedule, preparing rooms and instruments for the day’s activities
- Prepares trays for procedures, including but not limited to, biopsies, excisions and shave removals, Cryotherapy and I&D
- Verifies all patient information accordingly
- Rooms patients, ensuring all necessary consents and photos have been completed
- Aids providers during medical and surgical procedures, including but not limited to, patient care and education
- Prepares patients for any preliminary test requested by the provider
- Obtains signed consent from patients for procedures
- Assists providers throughout a patient's visit with office-based procedures including not limited to shave biopsies, punch biopsies, excisions, and bandaging patients
- Maintains logs with patient information
- Scribes patient information accurately in the EMR system; including medical history, chief complaint, all the provider’s notes during the visit and Rx information
- Administers injections, removes sutures, bandages wounds, and assists with procedures upon the request of the provider
- Maintains biopsy logs and ensures proper follow up and documentation for any biopsy results requiring further medical care
- Cleans and sterilizes surgical and other equipment as needed
- Maintains detailed records of sterilization procedures, equipment maintenance and supplies.
- Examines and maintains sterilization machines
- Inventories and assists with order placement of medical supplies
- Verifies all medical orders received at clinic
- Updates personal job knowledge by participating in educational opportunities; reading professional publications, attending seminars, conferences and continuing education courses
- Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
- Maintains a safe, secure, and healthy work environment by establishing and following PDI standards and procedures, complying with CLIA and OSHA regulations
- Responsible for maintaining and overseeing Lean standards (5S)
- Completion of an accredited Medical Assistant Certification Program: National Certification
- Medical Assistant: 2 years’ experience in a medical clinic setting; Dermatology experience preferred
- Medical Front Desk Receptionist: 1 year experience working as a front desk receptionist or equivalent; Dermatology experience preferred
- Basic Life Support (BLS), First Aid Certification
- Certified Dermatology Training (CDT) within the first 90 days
- Proficiency using sophisticated medical equipment
- Intermediate knowledge of Medical Terminology
- Advanced EMR experience
- Sterile Tray Setup
- 2 years of fast paced scribing in a clinical medical environment
- Fundamental knowledge of ICD-10 and CPT codes and procedures
- Advanced understanding of HIPAA rules and regulations
- Insight into own strengths, limitations and knowledge deficits
- Actively participates in self-evaluation by seeking and utilizing guidance and constructive feedback in a professional manner
- Ability to be flexible, resilient and change oriented
- Willing to contribute to a harmonious team effort
- Strong interpersonal and communication skills with the ability to work effectively with a diverse type of people in all areas
- Accurate, precise and attention to detail.
- Ability to establish and maintain effective working relationships with employees, patients, and visitors
- Intermediate to advanced knowledge of Microsoft Word, Excel and Outlook
- A clean driving record, valid driver’s license and proof of current liability insurance are required
- 25-pound to 45-pound lifting necessity
- Up to 90% travel as needed
- Ability to recognize and maintain confidentiality as appropriate
- Regular, timely attendance
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