Administrative Assistant, CTTP (21326)

Description

As an Administrative Assistant supporting the Clinical Time Transition Program (CTTP) you will provide essential support to a diverse treatment team working with youth ages 11-17 as they transition from a hospital setting back to their community. You will handle client information keeping with standards of confidentiality. You will report to the Director of the Hospital to Home (H2H) Program, and you will work onsite with occasional travel for meetings or community events.

Responsibilities

• Manage scheduling for team meetings, client appointments, and follow-up sessions
• Manage case files, records, and documentation in compliance with confidentiality regulations (HIPAA)
• Prepare reports, correspondence, and meeting materials
• Help with data entry and maintain electronic health records (EHR)
• Be a primary contact for families, community partners, and providers
• Answer and direct phone calls, emails, and other inquiries
• Coordinate referrals, intake paperwork, and other documentation needed for client transitions
• Help with communication between team members to ensure continuity of care
• Track deadlines for treatment plans, assessments, and required documentation
• Order and maintain office supplies, forms, and resource materials
• Arrange transportation or other logistical needs for clients
• Support the team with event planning, training sessions, and outreach activities
• Ensure compliance with organizational policies, procedures, and regulatory requirements
• Maintain confidentiality and security of client records and information
• Help monitor documentation accuracy and completeness for audits and reviews
• Handle sensitive situations with empathy
  
  
  

Requirements And Education

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• 2+ years of administrative experience in a healthcare or social services setting required
• Proficiency in electronic health records (EHR) required
• Experience working with youth or families in crisis required
  
  
  

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities
  
  
  

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.