VP of Training & Experience

Who We Are

Xponential Fitness is the curator of leading brands across every vertical in the boutique fitness industry. Xponential Fitness' portfolio of brands includes Club Pilates, the nation's largest Pilates brand; CycleBar, the nation's largest indoor cycling brand; StretchLab, a concept offering one-on-one and group stretching services; YogaSix, the largest franchised yoga brand; Pure Barre, a total body workout that uses the ballet barre to perform small isometric movements; Rumble, a boxing-inspired full-body workout; and BFT, a functional training and strength-based fitness program; and Lindora, a medically supervised weight loss clinic.

Job Overview

The VP of Training & Experience at Stretch Lab is responsible for overseeing and developing the company's training programs and overall member experience. This includes overseeing our Training & Experience department, including our Directors, Managers and Coordinators as well as hiring and developing Master Flexologists . Developing education programs and managing Flexologist onboarding. They also play a key role in the innovation of the leading Assisted Stretch brand.

Key Responsibilities

• The VP of Training & Experience is responsible for the full lifecycle of Master Flexologist, including recruitment, initial training, ongoing development, and performance management.
• They develop and implement training programs for franchise partners, ensuring consistency and quality across different regions.
• This role is heavily involved in creating and updating training materials, including Flexologist manuals, online learning platforms, and other educational resources.
• The VP of Training & Experience oversees the process of bringing new Flexologists into the system and manages their ongoing performance and development.
• They play a critical role in ensuring a positive and consistent member experience across all StretchLab locations.
• They play a critical role in the continued innovation of the leading Assisted Stretch brand.
  
  

Pay Range: $110,000-$135,000

Benefits

• Medical, Dental and Vision benefits
• This role is eligible for a monthly cell phone allowance
• Empower is our 401k company. We offer Traditional and Roth 401k plans. Employer match is 4% and starts matching at the beginning of year 2. Your 401k would be fully vested at the start of year 3
• Complimentary corporate memberships to XPLUS and XPASS
• Discounts on retail brand merchandise- up to 30% off wholesale price
• On-site gym with full shower amenities
• On Campus Amenities: Reborn Coffee Shop, Hangar 24, Mini Putting Green, Basketball Court, Bird Sanctuary, Car Washing Services (M/W), Dry Cleaning Services
  
  

Xponential Fitness LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

Qualifications

Education & Experience:

• Bachelor’s degree in Kinesiology, Exercise Science, Education, Business, or a related field; Master’s degree preferred.
• Minimum 10 years of progressive leadership experience in training, education, or member experience within the fitness, wellness, or healthcare industries.
• Proven experience developing and scaling education and training programs across multiple locations or franchises.
  
  

Leadership & Management

• Demonstrated success in managing and developing high-performing teams, including Directors, Managers, and Coordinators.
• Experience overseeing hiring, onboarding, and ongoing professional development of specialized roles, preferably in fitness or wellness.
• Ability to influence and inspire teams in a fast-paced, entrepreneurial environment.
  
  

Training & Curriculum Development

• Strong background in instructional design, adult learning principles, and curriculum development (both in-person and digital platforms).
• Experience managing Learning Management Systems (LMS) and creating engaging, scalable educational content.
  
  

Customer & Member Experience

• Deep understanding of consumer experience best practices in a service or membership-based business.
• Proven ability to design and implement strategies that enhance client satisfaction, retention, and brand consistency.
  
  

Strategic Thinking & Innovation

• Ability to drive innovation and continuous improvement in training and experience initiatives.
• Strategic mindset with the ability to align training programs with broader business goals and brand vision.
  
  

Communication & Collaboration

• Excellent interpersonal, communication, and presentation skills.
• Ability to collaborate cross-functionally with internal departments and external stakeholders, including franchise partners.