Unit Secretary--Case Management Assistant

Provides various services supporting case management process. Responsibilities: Obtains and records authorizations for ancillary services and denial reporting.| Facilitates, identifies and documents all referrals, along with patient choice, to appropriate facilities or agencies.| Expedites discharges by transmitting appropriate documentation to providers for acceptance of patient. Documents all interactions with payers and communicates status with appropriate staff|. Communicates status with case management staff and arranges for patient transfer. Functions as a key point of contact between case management staff, admissions and payers.

Education/Experience Required -

High School diploma or equivalency - 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. - Good Customer Service Skills - Knowledge of Medical Terminology required - Good Computer Skills required - This position does involve patient interaction

Additional Information

• Organization: Henry Ford Providence Hospitals
• Department: Case Management 001
• Shift: Day Job
• Union Code: Not Applicable