SVP & GM, Specialty

JOB_POSTING-3-68555-11

Job Description

Role Summary/Purpose:

Reporting to the EVP & CEO of Health & Wellness, the SVP & GM – Specialty will be responsible for the strategic vision, development and execution for the overall Health & Wellness Specialty portfolio. The successful candidate will bring strong commercial experience to further drive growth in a book with both establish and emerging business sectors. This individual will develop annual plans, strategic growth objectives, and have overall P&L management for the Specialty book of business. They will provide strategic oversight for current product offerings & expansion to their direct team, cross-functional teams and external stakeholders. This individual will be responsible for the short and long term future of the Specialty portfolio.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities

• Own and oversee development of all strategic action plans (i.e., growth pillars, P&L management) to achieve performance targets across the Specialty book of business.
• Accountable for the delivery of key metrics for the Specialty portfolio
• Provide strategic oversight to established markets in Cosmetic, Sight, and Sound markets, along with the emerging markets in the legacy “Wellness” book of business, including Chiropractic, Health Systems, Weight loss, Funeral, and Fertility, among others.
• Leverage knowledge, expertise and relationships to implement and execute a comprehensive commercial strategy that will grow the portfolio.
• Closely align with Strategy team to develop and execute upon existing partnerships and technology integrations with an eye towards increased monetization.
• Navigate current portfolio dynamics coupled with an extended view of the overall market, channels, customers and partners.
• Lead a team of General Managers and Sales Leaders aligned to the Specialty portfolio; influence and leverage resources across a matrixed organization.
• Partner with Platform Solutions and Go To Market teams to drive increased usage with current product offerings while augmenting opportunities to support new market ventures and new products.
• Partner and optimize working relationships with client groups and all key stakeholders, internal and external (i.e. Marketing, Analytics, Technology, Underwriting, Finance organizations).
• Execute a multi-product sales strategy.
• Partner with Field Sales Leadership to assist in the development and execution of commercial strategy.
• Represent Synchrony interests in negotiations with current and new clients.
• Develop and maintain deep relationships with key clients in related industries.
• Attend industry events and tradeshows on behalf of the Company to represent the Synchrony and CareCredit brands.
• Support business-wide initiatives as needed.
• Perform other duties and/or special projects as assigned.
  
  

Qualifications/Requirements

• Bachelor’s degree or in lieu of a Bachelor Degree, 10 years of progressive commercial sales experience including business development, client relationship, and/or negotiation experience
• 10 years business development, client relationship, and/or negotiation experience in healthcare, retail, or related industries.
• People management experience including experience leading sales teams and influencing in a matrixed environment.
• Demonstrated superior sales, business and financial acumen.
• Demonstrated experience in leading/closing contract negotiations, competitive pricing, business planning and P&L management.
• Strong overall knowledge of card business including risk, collections, operations, marketing and finance.
• Proven ability to innovate and find creative solutions to meeting business goals.
• Must be willing to travel up to 30% of the time.
  
  

Desired Characteristics

• Business Development / Client Relationship / Negotiations experience in the Healthcare or Healthcare Lending Industries preferred.
• Advanced degree - MBA and 12 years of commercial sales experience.
• Deep understanding of SYF products, services and capabilities.
• Proven ability to influence senior corporate decision makers.
• Ability to effectively interface and represent Synchrony at the most senior levels in client organizations.
• Ability to innovate and find creative solutions to meeting business goals.
• Excellent communication skills both written and verbal.
• Proven ability to work independently yet as key member and contributor to a broader team.
  
  

Grade/Level: 17

The salary range for this position is 260,000 – 430,000 USD Annual. This position is also eligible for an Annual Incentive Plan target of 40% of salary and an Annual Equity target of 40% of salary.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
  
  

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
  
  

Job Family Group

Sales