Supply Chain Analyst

Position Summary

Ross-Simons, a division of Luxury Brand Holdings and America’s Favorite Jeweler, is seeking a data-driven and detail-oriented Supply Chain Analyst to support and optimize our end-to-end supply chain operations, with a focus on inventory management, logistics, vendor compliance, and our growing drop ship program. This in-person role blends supply chain analytics with operational and vendor management responsibilities, ensuring accurate inventory flow, compliance, and high performance across e-commerce and direct-to-consumer channels.

Key Responsibilities

Supply Chain & Logistics Analysis

• Review UPS and USPS billing data for outliers, discrepancies, and cost inefficiencies.
• Conduct freight analysis and identify cost-saving and performance improvement opportunities.
• Provide documentation and shipment information to UPS for customs clearance on import shipments.
• Maintain dashboards and KPIs to track supply chain performance, including fill rates, lead times, and stockouts.

Vendor & Fulfillment Coordination

• Collaborate with internal teams, and vendors to ensure timely procurement and fulfillment of goods.
• Monitor and manage vendor compliance with shipping policies, including proper use of company shipping accounts.
• Track and follow up on UPS/USPS refund issues and claims; collate and submit documentation as needed.

Drop Ship Program Support

• Vendor Onboarding: Manage onboarding of new drop ship vendors including sending welcome materials, setting up intro calls, explaining fulfillment processes, sharing system documentation, and updating vendor account records.
• Inventory Feed Management: Monitor vendor inventory feeds daily for accuracy. Follow up with vendors for updates and ensure real-time inventory visibility across platforms.
• Process Improvement: Continuously evaluate drop ship workflows and systems for efficiency opportunities and enhancements. Recommend and implement improvements in tools and procedures.
• Miscellaneous Vendor Support: Handle seasonal holiday cutoff coordination, vendor gift box orders, catalog product recommendations, and respond to vendor inquiries and ad hoc requests.

Procurement

• Manage procurement of shipping, packaging, and packing materials to ensure consistent supply and cost efficiency across the supply chain.
• Analyze vendor performance and negotiate contracts to optimize pricing, lead times, and service levels for packaging-related materials.
• Monitor inventory levels and forecast demand for shipping and packing supplies to support uninterrupted logistics operations.

Qualifications

• Bachelor’s degree in Supply Chain, Business, Merchandising, or a relevant field.
• 2+ years of experience in supply chain, inventory, demand planning, or drop ship program support (e-commerce/DTC preferred).
• Strong Excel skills required; familiarity with data visualization tools such as Power BI, Tableau, or SQL is a plus.
• Excellent organizational skills and attention to detail with the ability to manage multiple priorities.
• Strong written and verbal communication skills, with the ability to build effective relationships and collaborate cross-functionally.
• Problem-solving mindset and a drive to continuously improve processes and vendor performance.