Spare Part Service Administrator (51814)
Rigaku
Date: 2 weeks ago
City: The Woodlands, TX
Contract type: Full time
Summary :
The Spare Part Administrator will be responsible for managing and overseeing spare part orders, ensuring the timely availability and efficient organization of parts to customer sites. The role involves working closely with the purchasing, service customers, and maintenance teams to maintain an optimized spare parts inventory system, ensuring minimal downtime and operational efficiency.
Responsibilities :
Qualifications :
The Spare Part Administrator will be responsible for managing and overseeing spare part orders, ensuring the timely availability and efficient organization of parts to customer sites. The role involves working closely with the purchasing, service customers, and maintenance teams to maintain an optimized spare parts inventory system, ensuring minimal downtime and operational efficiency.
Responsibilities :
- Inventory Management:
- Maintain an accurate record of spare parts inventory, including ordering, receiving, and organizing parts.
- Monitor stock levels and place orders to replenish inventory upon customer request for parts needed.
- Data Entry & Documentation:
- Ensure review of back orders by checking with the warehouse on parts arrived.
- Record any ship dates or updates regarding receipt of parts for specific orders.
- Order Processing:
- Process spare part orders for internal teams or customers, ensuring timely delivery.
- Coordinate with the purchasing department to ensure the availability and timely delivery of spare parts to customers.
- Order Estimates:
- Prepare and provide accurate and timely quotes for spare parts based on customer or internal team requirements.
- Ensure that all parts are correctly identified, with accurate part numbers, descriptions, quantities, and specifications included in the quote.
- Factor in all relevant pricing components, such as part costs, handling, shipping, and taxes when generating quotes.
- Follow up with customers or internal teams to confirm if the quote has been accepted, provide additional information if needed, and convert the quote into a formal purchase order.
- Address any customer inquiries or objections regarding the quote, adjusting pricing or offering alternatives if necessary.
- Customer Support:
- Assist customers or internal departments in identifying the right spare parts requested.
- Handle inquiries related to part availability, delivery status, and pricing.
- Communicate with customers regarding shipping status, delays, or changes in delivery schedules.
- Handle inquiries related to shipping and delivery, including tracking updates and potential issues with shipment.
- Process and approve customer purchase orders before preparing for shipment(i.e. ship to address, bill to address, payment terms, values, etc.)
- Quality Control:
- Ensure the parts ordered are correct before going to a customer site for repair or inventory restock.
- Coordinate returns and/or damaged parts from customer site are being sent to suppliers in a timely manner.
- Reporting:
- Generate and maintain accurate reports regarding quotations, purchase orders, and back orders are meeting expectations for delivery and processes.
- Ensure all spare parts operations comply with internal procedures and regulatory standards.
- Shipping Coordination:
- Coordinate the timely and accurate shipping of spare parts to customers, internal teams, or service departments.
- Ensure all shipping documents (e.g., invoices, packing lists, shipping labels) are prepared accurately and accompany the parts.
Qualifications :
- High school diploma or equivalent (required); Associate’s degree or relevant certification (preferred).
- Previous experience in inventory or spare parts administration or a related field is an advantage.
- Strong organizational and time-management skills.
- Good communication skills, both written and verbal.
- Attention to detail and accuracy in data entry and reporting.
- Ability to work independently and as part of a team.
- Bilingual English/Spanish (preferred)
- Problem Solving: Ability to troubleshoot and resolve issues related to stock availability, order delays, or damaged parts.
- Communication Skills: Ability to coordinate effectively with customers, and internal teams.
- Technical Knowledge: Basic understanding of mechanical parts, systems, or relevant industry knowledge is a plus.
- Time Management: Ability to prioritize tasks and manage multiple responsibilities effectively
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Store Team Member
Academy Sports + Outdoors,
The Woodlands, TX
1 week ago
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring...
Business Development Manager
Parkers Recruitment,
The Woodlands, TX
1 week ago
Exciting Career Opportunity: Business Development ManagerLocation: The Woodlands, TX 77380Are you a dynamic professional with a passion for engineering services and business development? We have an exciting opportunity available for a Business Development Manager at a leading Engineering Services group with over 300 talented employees.Position OverviewThis company specializes in providing comprehensive engineering solutions, utilizing cutting-edge software like MBS, Autodesk, STAAD...
Medical Scribe
ScribeAmerica,
The Woodlands, TX
3 weeks ago
20 years ago we set the standard for medical scribes. Today we’re redefining it.ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe.We’re proud to be acknowledged as a “Best Places to Work '' by Forbes magazine and...
