Shop Manager - Biohazard Mitigation

Description

Ready to join a successful company that’s growing?

ServiceMaster BioClean is currently hiring a Shop Manager for our Rancho Cucamonga, CA shop.

Job Time Hourly Rate: $39 - $45

Driver’s license and a clean driving history required.

Structured interview process, but we can move quickly to get you hired!

Life moves fast inside ServiceMaster BioClean, which means agility and flexibility are required daily. In return, time with our team is an accelerator for your experience. You’ll have the chance to stretch in ways you haven’t at other stops in your career, adding multiple skills to your portfolio.

If you are passionate about helping people during times of need and enjoy working in a hands-on environment, we invite you to apply. Once an application is received, a recruiter will review your qualifications and will reach out should your application match our needs.

What We Offer

• Health, Dental, Vision Insurance
• Flexible schedules
• Paid training
• Uniforms provided
• Career growth and advancement
  
  

Compensation Details

We have a hybrid pay structure, where you earn based on the work being performed. Our team's total earnings are comprised of two rates - Administrative and Job Time Hourly Rate. The administrative rate is a fixed rate of twenty-one dollars per hour.

Hours: Flexible- No Set Hours

This role does not follow a traditional 9:00-5:00 schedule. Instead, work hours are based on real-time service needs, which means:

• You may be scheduled at varying times throughout the week
• Start and end times can shift depending on service calls and needs
• Some days may be busier than others; flexibility is essential
• You’ll be part of a responsive team that adapts to customer demand
  
  

We are looking for candidates who are comfortable with a dynamic schedule and thrive in environments where no two days look the same.

Please note: This role involves exposure to biohazardous materials including blood, bodily fluids, and traumatic scene materials. Candidates should be comfortable working in environments that may be emotionally and physically challenging.

Shop Manager

ServiceMaster BioClean is currently seeking a dedicated and experienced Shop Manager to lead our team. This role is designed for a dynamic leader who excels in both operational management and team development.While prior experience in construction, demolition, restoration, and comparable industries are a plus, it is not required. ServiceMaster BioCleanprovides comprehensive trainingand certificationon OSHA safety and IICRC compliance, biohazard remediation and mitigation, and customer service. We are committed to training our technicians for success.

What You’ll Do

• Direct leadership and development of staff, ensuring adherence to safety standards and company policies.
• Serve as a "Player-Coach" through direct job site management and support of the Field Team in various biohazard remediation projects.
• Responsible for shop operations, including but not limited to staffing, interviewing, onboarding, training, and scheduling.
• Facilitate community outreach to build brand awareness and establish strong local partnerships.
• Support Market Manager and Area Manager in daily operations and special projects as needed.
• Respond promptly to service calls, providing job site bioremediation services in various emergency situations.
  
  

Working Conditions

• Must be able to respond to dispatch office within one hour of receiving a call.
• Ability to lift up to 50lbs and handle physically demanding tasks.
• Occasional overnight travel, with accommodations provided by the company.
• Capable of handling a fast-paced and dynamic work environment.
  
  

Experience And Skills

Basic Qualifications:

• Must be 18 years of age or older
• Must have a valid Driver's License and acceptable Motor Vehicle Record.
• Must reside locally and be able to respond to the shop within one hour of receiving a service call
• Must have a minimum of 2 years of supervisory experience. Preferablyin biohazard remediation, construction, mitigation, restoration, or a related field.
• Must have demonstrated leadership experience, preferably in a technical or field service environment.
• Must possess strong organizational, communication, and problem-solving skills.
• Must have completed ServiceMaster BioClean’s Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.
  
  

Preferred Qualifications

• Qualified Applicator License (QAL) or Qualified Applicator Certificate (QAC) preferred
• IICRC S540 certification or equivalent in biohazard remediation
• Proven experience in project management and team leadership in high-stress scenarios.
• Customer service experience and military personnel are highly valued.
• Exceptional communication skills and a track record of successful community engagement and outreach.
• Proficient in Microsoft Office Applications and relevant software.
  
  

Relevant backgrounds that have found success at ServiceMaster BioClean are: EMT, Mortuary Affairs, Nursing, CNA, Restoration, Mitigation, Remediation, Asbestos Abatement, Construction, Pest Control

Military personnel encouraged to apply

About ServiceMaster BioClean

With over 60 regional offices and over 100 mobile units located across the country, ServiceMaster BioClean is the nation’s largest biohazard remediation and trauma cleanup company. For over 25 years, ServiceMaster BioClean has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events. More than 250 experienced crime scene cleanup professionals are dedicated to lifting the burden of cleanup from those who are grieving after tragedies like suicides, homicides, unattended deaths, infectious disease outbreaks, accidents, or other biohazard situations by providing emergency rapid response 24/7/365. ServiceMaster BioClean is a business unit of Atlanta-based ServiceMaster Brands, a leading franchise provider of needs-based residential and commercial services. Visitwww.servicemasterbioclean.comto learn more.

It is the policy of ServiceMaster BioClean, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process [email protected]

California Applicant Policy:https://www.servicemaster.com/california-applicant-privacy-notice/

All candidates are welcome to apply.

Given the extensive responsibilities and sensitive nature of the Shop Manager role, background checks are conducted before hiring and as part of the onboarding process. A criminal history clear of recent theft, violence, sex-related, trespassing, harassment, and narcotic violations is crucial to ensure the safety and security of both our employees and our customers, as well as to uphold the trust and integrity of our organization.

For The Shop Manager Position, Any History Of The Criminal Behavior Stated Above Could Pose Significant Risks To The Company And Its Stakeholders Because Of The Following

• The Shop Manager is entrusted with overseeing all aspects of the shop’s operations, which includes managing a budget, profit and loss statements, leading a team, and responding to service calls, where professionalism, integrity, and sound judgment are paramount.
• The safety of team members is one of our utmost concerns. The Shop Manager works closely with a small (2-3 person) team for long periods, including overnight jobs. A criminal history clear of stated crimes provides reassurance that individuals are capable of working closely with others and handling sensitive and challenging scenarios with the utmost care and responsibility.
• Our teams work in homes where the homeowner may not be present. Customers trust our team members to value their property and a history of theft could jeopardize that trust.
• The Shop Manager leads a team, fostering a culture of excellence, and representing the organization in various community outreach initiatives, and partnerships with local police departments and law enforcement professionals. A criminal record clear of the stated crimes upholds the company’s reputation and credibility. It demonstrates a commitment to ethical conduct and compliance with legal and regulatory standards, which are essential to a position of leadership.
• Our teams respond to service calls that involve fentanyl clean-up and removal. A criminal history clear of drug and narcotic-related crimes is necessary to keep all parties protected.
  
  

Our background check process includes a 7-year history review of nationwide, federal, and county crimes. Those with recent convictions or a pattern of convictions may not be considered for employment.

In addition to a criminal background check, a motor vehicle report is also reviewed. Because the Shop Manager is responsible for the care and operation of a company vehicle, a valid driver’s license and driving history or pattern free of reckless behavior is required. This includes but is not limited to excessive speeding, driving impaired, driving without a license, and moving violations.