Case Management Coordinator

Benefits:

• 401(k)
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
  
  
  

Simple Solutions is hiring a Case Management Coordinators that play a vital role by providing outreach, education, and support to individuals and families in the community, particularly those with chronic and complex illnesses or experiencing homelessness. The Care Management Coordinator is responsible for providing comprehensive support to patients with complex health needs. This role includes conducting home visits, offering home care, assisting with medical appoitments, documentation, and enrolling eligible patients into the Enhanced Care Management through the Inland Empire Health Plan (IEHP) and/or Molina Healthcare program. The Case Management Coordinator will work directly with the client to ensure they receive the necessary care and resources to manage their health effectively.

Essential Functions

• Active coordination and follow-up for patient care quality metrics.
• Create and implement treatment plans
• Patient assessment completion and follow-up.
• Assist ECM team in engagement efforts of eligible Population Health Program Members.
• Assist Members in navigating healthcare systems.
• Follow up by phone and in person with eligible Members, helping Members successfully participate in their medical and/or behavioral health care by overcoming barriers to care, and sharing this information with the multi-disciplinary team and providers to ensure a holistic approach to delivery of care.
• Distribute health promotion materials.
• Connect Member to external and/or community social services and supports he/she may need.
• Advocate on behalf of Members with health care professionals.
• Patient outreach and scheduling for office, annual and hospital follow-up visits, in a timely manner.
• Case Management
• Outreach to sign up Members
• Other duties as assigned
  
  
  

Requirements:

• Community Health Worker (CHW) Certification, or a minimum of 2 years of experience as a CHW, Promotora, or Health Navigator, Case Manager or 2 years of experience working in community outreach, case management, or within a medical, Behavioral Health or substance use disorder program.
• Current (and must maintain) California Driver's license.
• Good driving record
  
  
  

Skills/Experience

• Demonstrated skills and experience with problem solving complex systems issues.
• Demonstrated ability to work productively with minimal direct supervision.
• Demonstrated computer skills, including accurate data entry.
• Demonstrated knowledge of and skill utilizing electronic medical records.
• Ability to take and record member/patient vital signs.
• Highly organized and able to set priorities for workflow and completion.
• Excellent communication skills with patients, staff, and the public.
• Comfort with travel (by car) to events and member homes.