Service Leader

Connecty


Date: 4 weeks ago
City: Vancouver, WA
Contract type: Full time
Job Title: Service Leader

Location: Vancouver, WA

Job Summary: We are seeking a dynamic Service Leader to oversee our customer service operations in Vancouver. The ideal candidate will ensure exceptional service delivery, drive team performance, and enhance customer satisfaction.

  • Key Responsibilities:
    • Lead and mentor a team of customer service representatives.
    • Develop and implement service strategies to improve efficiency.
    • Monitor performance metrics and provide feedback.
    • Resolve escalated customer issues promptly.
    • Foster a positive team environment and culture.
  • Qualifications:
    • Proven experience in a leadership role.
    • Strong communication and interpersonal skills.
    • Ability to analyze data and drive improvements.
Apply today to join our team!

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