senior manager, product - Partner and Customer Solutions, Business Strategy (Remote)

Now Brewing – senior manager, product - Partner and Customer Solutions, Business Strategy! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a senior manager on the business strategy team, you will lead transformation by identifying opportunities, creating strategies and developing learning plans aimed at improving the experience for our customers and store partners (employees). This role will be responsible for guiding packaging innovation that enhances food and beverage quality, delights customers, reduces store complexity and cares for our planet. Starbucks has ambitious sustainability goals, and this role focuses on achieving our 2030 goal to make consumer-facing packaging 100% reusable, recyclable, or compostable. The position is highly collaborative and will help realize ambitious, scaled moves for Starbucks, and achieve success, by partnering with a wide variety of teams spanning R&D, Operations, Sourcing, Finance, Product Experience and Sustainability.

As a senior manager, you will...

• Be a strategic thought leader: build the product strategy, articulate it in a simple and compelling narrative, define the product roadmap with requirements, and drive alignment with cross functional teams.
• Define opportunities: Collaborate with partners and team members to translate business questions into key problems to solve, set strategic priorities around desired outcomes, and develop hypotheses to guide research, development and testing.
• Prioritize for impact: Understand what success looks like, define it, measure it, and deliver on it. Ability to be agile based on the priorities and shifts in the business.
• Collaborate and communicate: Skilled in managing complex and ambiguous initiatives, while bringing cross-functional teams along with you on the journey through collaboration and clear communication.
• Simplify and innovate: Critically analyze learnings, and develop recommendations backed by data and insights, to meet business requirements. This requires testing and iterative learning in an agile manner.
• Initiate action: Serve as a champion for our customers and partners through compelling storytelling to lead cross-functional teams to achieve ambitious goals, drive alignment with leaders and influence successful execution of key initiatives.
  
  

We’d Love To Hear From People With

• Experience independently leading end-to-end product strategy, inclusive of product briefing, development, testing, reporting and commercialization
• Passion for sustainability, innovative packaging, and waste reduction
• Proven ability to build and nurture strong cross-functional relationships
• Skill for seeing the big picture, utilizing strategic approaches to translate highly complex business priorities into clear and compelling plans
• Curiosity to understand linkages between data, insights and outcomes
• Persuasive communication and storytelling skills to drive organizational focus and influence action across a broad range of cross functional and leadership audiences
• Proficency in, Human Centered Design (HCD) principles
• Ability to live Starbucks mission and values by contributing to a welcoming team culture, acting as a positive role model for delivering meaningful results and acting with courage
  
  

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
  
  

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation.