Revenue Operations Manager

About Health Note

Our mission:

Improve the health care experience for patients and providers

How we do it:

Health Note automates activities that distract clinicians from their patients. Right now, we are focusing on automating notes. Before an appointment, our intake solution engages patients with clinically intelligent questions and seamlessly writes responses back into the EMR in real time both as discrete data and as an AI-generated note which serves as a concise summary. During an appointment, our ambient scribe transcribes and summarizes to streamline the visit and ensure that all information is captured accurately and efficiently.

Our impact:

Health Note has written millions of notes, reducing the documentation burden and allowing clinicians to focus on caring for their patients.

Summary

The Sales Team at Health Note is responsible for developing and maintaining healthy relationships with customers throughout our target market. The Revenue Operations Manager helps to create structure and process that allows the rest of the Sales team to operate at a high level of efficiency. The ROM is responsible for reporting and guiding the team in the use of systems and tools to help achieve our goals.

The ROM is focused on aligning the efforts of sales, marketing, customer success, and other revenue-generating departments to create a unified revenue strategy. The goal is to optimize the entire revenue lifecycle, from customer acquisition through retention and expansion.

Key Responsibilities

• Growth Team Support: Sales, marketing, finance, and customer success alignment and enablement
• Hubspot & Systems Architecture: Data and systems integration across departments (CRMs, marketing automation, etc.)
• End-to-end revenue reporting and analytics
• Customer journey optimization
• Cross-functional process improvement and efficiency
  
  

Qualifications

• 5+ years of relevant work experience in a healthcare company
• CRM management experience
• Ability to explain technical concepts to both a technical and non-technical audience
• Willing to work with team members and provide step-by-step technical help, both written and verbal
  
  

Logistics

• Location: Health Note is a fully distributed company. This employee must be located within the United States and a successful candidate will have US work authorization without requiring visa sponsorship.
• Salary Range: Base salary $110,000-$125,000
• The base salary range displayed reflects the minimum and maximum target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings reflect the base salary only, and do not include equity or benefits.
  

Not all applicants will have skills that match a job description exactly. Health Note values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply. While having "desired" attributes makes for a strong candidate, we encourage applicants with alternative experiences to apply. We are always looking for people who will bring something new to the table!

Working at Health Note:

At Health Note, we believe in taking care of our team members by providing a wide range of ways to support their professional growth, mental and physical well-being, and work-life balance. We are always looking for new ways to help our employees thrive!

Health and Wellness - We offer comprehensive health benefits, including medical, dental, and vision, as well as disability and life insurance coverage. We also offer a 401k with a company match.

Work Life Balance - We know that everyone has a life away from work! We encourage our employees to adjust their work schedules to balance family responsibilities and offer a flexible PTO policy to encourage everyone to take time away from work and recharge as needed.

Team Culture - Join a dynamic and collaborative team environment where your contributions are valued and your voice is heard. We host regular team-building activities, social events, and more.

Continuous Learning - We encourage personal and professional growth with access to learning resources, training programs, and opportunities for career advancement.

Committed to Diversity, Equity, and Inclusion

Health Note is an Equal Opportunity Employer and is committed to fair hiring practices. All hiring decisions at Health Note are based on business requirements, job needs and individual qualifications. Each candidate is considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.