Remote Patient Care Coordinator | Work From Home

Job Overview

Are you driven by the desire to positively impact the lives of others? We are seeking a dedicated Patient Care Coordinator to join our dynamic team in a remote capacity. In this critical role, you will support Medicaid, Medicare Advantage, and Dual Eligible Special Needs Plan (DSNP) members, ensuring they access the necessary healthcare services at the right time. You will foster trusting relationships with members, guiding them through the complexities of the healthcare system and advocating for their health and well-being.

Key Responsibilities

• Build trusting relationships with members by providing guidance and support throughout their healthcare journey.
• Coordinate care by collaborating with healthcare providers, pharmacies, and community organizations to ensure comprehensive service delivery.
• Conduct health assessments and develop personalized care plans tailored to each member’s needs.
• Identify and address Social Determinants of Health (SDOH) that may impact overall member well-being.
• Communicate with members via phone and text to educate them on program benefits and assist with appointment scheduling.
• Maintain meticulous records within the care management platform, ensuring adherence to best practices.
  
  

Required Skills

• A minimum of 2 years of experience in care coordination, case management, community health, or a comparable field.
• Excellent communication skills, both verbal and written, coupled with strong problem-solving capabilities.
• Proficiency in utilizing Apple computers (e.g., MacBook) and experience in electronic health records platforms.
• Familiarity with motivational interviewing techniques to empower members effectively.
• Fluency in English is required, with Spanish language skills being highly preferred.
  
  

Qualifications

• Candidates must reside in Tennessee.
• LPN or RN designation preferred.
  
  

Career Growth Opportunities

This position offers significant avenues for professional development and growth within a reputable organization. You will gain exposure to a diverse range of healthcare services and practices that can enhance your skills and career trajectory.

Company Culture And Values

We pride ourselves on fostering a supportive and inclusive workplace that values diversity and collaboration. Our commitment to serving our community, combined with a focus on employee well-being, creates an enriching environment for all team members.

Compensation And Benefits

• A competitive compensation package that reflects your expertise and contributions.
• Comprehensive health coverage options, including medical, dental, and vision insurance with a 100% employer-paid plan.
• Financial benefits, including a 401(k) with employer matching, Health Savings Plan, and employer-paid disability and life insurance.
• Generous paid time off, sick leave, and holidays to promote work-life balance.
• Comprehensive training and an Employee Assistance Program (EAP) to support personal and professional growth.
• Enjoy the flexibility of working from home (must reside in Tennessee) while maintaining a structured Monday to Friday schedule.
  
  

Join us in making a difference in the lives of those we serve while advancing your career in a fulfilling and rewarding environment.

Employment Type: Full-Time