Remote Mortgage Specialist Call Representative | WFH
Get It - Real Estate
Date: 3 weeks ago
City: Arlington, TX
Contract type: Full time
Remote
Job Overview
Join our dynamic team as a Mortgage Lead Call Specialist Representative, where you will play a crucial role in connecting with clients and potential customers across the nation. Leveraging cutting-edge AI technology, you will skillfully manage leads, address mortgage needs, and deliver accurate information, all while focusing on relationship building in a fast-paced, high-volume call environment.
Key Responsibilities
Join our dynamic team as a Mortgage Lead Call Specialist Representative, where you will play a crucial role in connecting with clients and potential customers across the nation. Leveraging cutting-edge AI technology, you will skillfully manage leads, address mortgage needs, and deliver accurate information, all while focusing on relationship building in a fast-paced, high-volume call environment.
Key Responsibilities
- Handle a substantial volume of inbound and outbound calls from clients throughout the country.
- Offer precise and informative guidance regarding our range of mortgage products and services.
- Cultivate strong relationships with clients by actively listening and responding to their specific requirements.
- Aid clients in navigating their mortgage inquiries, providing tailored recommendations.
- Collaborate effectively with sales and loan officer teams to ensure seamless communication.
- Maintain up-to-date client information and follow up on leads utilizing our advanced CRM system.
- Contribute to business growth through exemplary customer service practices.
- Adhere to company-specific protocols and weekly schedules.
- Engage with clients to determine the most suitable mortgage products, secure loan locks at the point of sale, and submit preliminary paperless loan applications.
- Guarantee compliance with our 14-day closing requirements and related stipulations.
- Manage various loan types, including Conventional, VA, FHA, and USDA.
- Exceptional communication skills and professionalism in phone etiquette.
- Strong analytical and problem-solving capabilities with a keen attention to detail.
- Ability to flourish in a demanding, high-call volume setting.
- Experience in a call center or customer service role; prior mortgage or finance background is advantageous.
- Competence in establishing rapport with customers and ensuring a positive client experience.
- A foundational understanding of mortgage terminology and products is a plus.
- Current, valid NMLS license or appointment in good standing.
- Minimum of two years of sales experience, with at least two years as a Mortgage Loan Originator or in a related field.
- For newly licensed candidates, a minimum of five years of sales experience is essential, along with a commitment to a month-long training program.
- Flexibility to work approximately 40-45 hours per week.
- We offer comprehensive training programs along with ongoing personal and group training through our robust Learning Management System.
- Opportunities for advancement are available, with our team recognized in prestigious publications and ranked among the top 1% of Loan Originators nationwide.
- Performance-based bonuses.
- Aggressive compensation plan.
- W-2 only structure, with base and/or commission pay based on the legal position.
- Enjoy discounted licensing renewals and continuing education opportunities.
- Access comprehensive marketing support and virtual assistant resources.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Machinist I
Paragon Furniture,
Arlington, TX
4 days ago
Job DetailsJob LocationArlington, TXPosition TypeFull TimeSalary Range$18.00 - $20.00DescriptionWhile working as part of a team, the Wood Panel Saw Machine Operator operates one or more machines to produce wood furniture (tops and cabinets). Work also includes loading and/or removing parts, inserting components and other forms of manual labor.Qualifications Minimum Qualifications Previous wood panel saw machine operation experience. (Holzman panel saw...
Administrative Assistant II
Excel Campus Activities,
Arlington, TX
1 week ago
Posting DetailsPosition InformationPosting Number S05911P Position Title Administrative Assistant II Department Accounting Location Arlington Job Family Administrative Support Position Status Full-time Work Hours Standard Work ScheduleMonday-Friday 8:00 AM -5:00 PMExtended work hours periodically required.Open to External and Internal Salary Salary is commensurate based on qualifications and relevant experience up to $52,000. Duration Funding expected to continue Pay Basis Monthly Benefits...
Clinical Data Manager
AOC Services,
Arlington, TX
1 month ago
Job Title: Clinical Data ManagerLocation: Arlington, TXJob Summary: We are seeking a detail-oriented Clinical Data Manager to oversee data collection, validation, and analysis for clinical trials. The ideal candidate will ensure data integrity and compliance with regulatory standards. Responsibilities:Design and implement data management plans.Coordinate data entry and ensure accuracy.Perform data cleaning and validation.Generate reports and present findings to stakeholders.Collaborate with...
