Remote Debt Collector | Work From Home

Job Title: Debt Collector - Remote (Work From Home)

Job Overview

Join a premier receivables outsourcing firm as a dedicated Debt Collector, where you will play a pivotal role in interpreting and recovering delinquent lease contracts. This position offers the flexibility of being entirely remote for candidates with four or more years of experience in third-party collections, as well as a fully onsite option for those who are new to the industry.

Key Responsibilities

• Employ skip tracing techniques to locate consumers.
• Negotiate settlements and payment plans with clients.
• Review documentation to ensure accuracy.
• Clearly articulate charges to consumers and respond to their inquiries.
• Investigate and resolve disputes effectively.
• Comply with company policies and all relevant state and federal collection regulations.
• Maintain a customer-centric approach in all interactions.
• Cultivate professional relationships with colleagues and management.
  
  

Required Skills

• Detail-oriented with exceptional verbal and written communication skills.
• Proficient in negotiating settlements and payment agreements.
• Strong analytical skills for assessing account histories.
• Committed to a customer-friendly approach in all dealings.
• Professional demeanor at all times.
  
  

Qualifications

• High school diploma or equivalent is required.
• Must be able to pass a background check.
• Ability to consistently meet production goals.
• Excellent attendance record is essential.
• Previous experience in customer service or public-facing roles is preferred.
  
  

Career Growth Opportunities

We are committed to investing in our team members. You will benefit from a comprehensive two-week training program, alongside ongoing training opportunities that will empower you to thrive and advance in your career.

Company Culture And Values

Our organization promotes a supportive and growth-oriented work environment. We prioritize professionalism while fostering personal development and collaboration among team members.

Compensation And Benefits

• Earn commissions that can exceed 75% of your performance goals!
• Comprehensive health and dental insurance.
• 401(k) retirement plan.
• Paid time off for rest and rejuvenation.
• AFLAC benefits.
• Flexible spending options.
  
  

Join our esteemed team and take the next step in your professional journey while making a meaningful impact. We eagerly await your application!

Employment Type: Full-Time