Regional Vice President, Northern

The Team:

The Retail Team works in tandem with our stores, eCommerce, Visual Merchandising, Customer Development & Relationship Management, Operations and Merchandising teams to develop our HOP Omnichannel strategy. Collectively we provide leadership and support to each store ensuring a consistent message across the country. We seek and propose new opportunities for growth by store, métiers, and new locations. Partnerships with our corporate departments on store projects are a key to our success. Our ambition is to nurture and consistently improve service, at every level, as a top priority to preserve and maintain the image positioning of Hermès in the US market.

The Opportunity:

As a Regional Vice President, you will be responsible for leading strategic business planning and operational execution across a defined network of stores. The Regional Vice President, Northern Region, will oversee nine boutiques, including American Dream, Boston, Chicago, Chicago Plaza Del Lago, Greenwich, Princeton, Short Hills, Troy, King of Prussia. You will act as a key business partner, driving performance through data-informed decisions, people development, and customer-centric leadership. This role requires a balance of analytical expertise, market sensitivity, and hands-on engagement with store teams to ensure sustainable growth and alignment with brand standards. All other responsibilities as assigned by the supervisor.

About the Role:

• Strategic Planning & Business Development
• Lead budget and B+2 planning with a strategic, results-oriented mindset.
• Assess and validate headcount allocations based on actual needs and growth opportunities.
• Evaluate performance and potential per metier; identify high-growth areas and propose activation strategies.
• Identify and support new business opportunities, including store openings, city expansions, and local activations.
• Monitor year-to-date (YTD) performance and implement action plans aligned with business needs.
• Maintain awareness of market trends and competitor activity, reporting key insights to business partners.
• Leadership & Communication
• Recruit, develop, and inspire a high-performing retail team; ensure clarity of roles and responsibilities.
• Conduct regular store visits (2 full days 3 times/year) to maintain team visibility and alignment.
• Conduct regular informal conversations for all team members, fostering a culture of open feedback.
• Guide store teams in opportunity planning by metier, event strategy, and leather/product allocations.
• Build & maintain strong relationship with HR partner to drive succession planning, actively participate in annual Talent Review, swiftly address HR issues, oversee leadership recruitment.
• Ensure compliance with all Company policies, including Internal Control, Asset Protection & T&E expenses
• Oversee back-of-house (BOH) efficiency including RDI/CDI reviews, after-sales cases, and cycle counts.
• Facilitate regular communication via one-on-one touch bases and regional calls.
• Regularly bring forward ideas and strategic insights to the Retail Committee; openly share talent across regions; surface challenges with proposed solutions; communicate regularly with RVP counterparts to ensure consistent practices across all regions.
• Product & Merchandising
• Ensure product availability and alignment with key sales periods and local demand.
• Actively manage precollection and podium order cycles with targeted feedback.
• Analyze product performance, slow movers, and merchandising effectiveness.
• Maintain visual merchandising (VM) standards in line with brand guidelines.
• Collaborate on store layout, visual updates, and operational improvements to enhance client experience.
• Store Director Onboarding & Leadership Development
• Facilitate structured onboarding for new Store Directors, including policy education and cultural immersion.
• Provide minimum of one week of in-store coaching, followed by bi-weekly check-ins over three months.
• Support Store Directors in understanding buying tools and executing initial product buys.
• Operational Flexibility & Brand Representation
• Provide hands-on support during high-demand periods, management transitions, or stock movements.
• Resolve client complaints and ensure satisfaction across the region.
• Attend and support key retail events including private appointments, celebrations, and seasonal campaigns.
• Embody the leadership philosophy of “walking the floor” to build trust and engagement with teams.
• Maintain accountability by respecting deadlines and promoting operational excellence.
• Data Analysis & Problem Solving
• Partner with Store Directors and business leaders to develop actionable business growth plans.
• Leverage data to drive insights, share best practices, and continuously challenge the status quo.
• Foster a solution-driven, customer-first mindset in all decisions and strategies.
  
  

Supervisory Responsibility:

• YES
  
  

Budget Responsibility:

• YES
  
  

Decision Making Responsibility:

• YES
  
  

About You:

• Minimum 10+ years of progressive retail leadership experience, preferably in luxury or premium retail
• Strong strategic planning and financial acumen
• Proven ability to lead, develop, and motivate multi-site teams
• Excellent interpersonal and communication skills
• Experience in merchandising, buying, and retail operations
• Proficient in business analysis and data-driven decision-making
• Travel 45-50%, domestically & internationally
• Solid knowledge of Microsoft Office
• Strong written, verbal and presentation skills
• Ability to lift, push, carry and pull 25 lbs + and stand for prolonged periods of time on the selling floor
  
  

The range for this position is $254,318.90 – $312,115.00. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview:

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website. Link here .

Our Commitment:

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [email protected]. Please do not submit resumes or applications to this email address.

"Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."