Regional Security Manager

DHL Supply Chain


Date: 2 weeks ago
City: Memphis, TN
Contract type: Full time
This role will work remotely in/near Memphis TN supporting local sites 50% of the time, the remaining 50% of the time this role will be responsible for traveling to support sites in the following states, TN, GA, FL, SC, NC, MS and AL.

Regional Security Manager

Do you enjoy working in a team environment providing proactive solutions and subject matter expertiseto leaders on Security related issues?Do you take an energetic and influential approach to bring challenge and perspective to processes as it relates to security?Would you get job fulfillment by playing a pivotal role in making sure our environment is the best and safest possible workplace for our associates?Do you have a high regard for personal accountability and fully understand why technical Security knowledge, integrity, trust, and customer focus are required qualities to display within the Security & Operations functions?

If so, DHL Supply Chain has the opportunity for you.

Job Description

Assists in the development, planning, and coordination of security standards and investigations for all sectors in assigned region / business unit. Investigates suspicion of violation to guidelines such as theft, fraud, and threats. Gathers information from suspect(s) and witness(as). Creates formal documentation and reports on incidents. Develops action plans for resolutions. Provides oversight, guidance, and training to site operational staff and Security Nominees.


  • Conducts and manages investigations into security-related matters for locations in assigned geographic unit and/or business unit. Coordinates activities with Customer security representatives, Human Resources, Legal, Labor Relations, and/or law enforcement as applicable.
  • Performs security audits/assessments to identify security lapses and risks. Assists the security nominees with risk classifications and self-assessments.
  • Conducts security awareness and standards training of staff across assigned geography/business unit.
  • Examples include, but are not limited to, S.A.F.E., C-TPAT, Active Shooter Situational Awareness, TIPS hotline, etc. Provides security nominee training through web-based training seminars.
  • Advises local management / procurement regarding industry best practices with manned guarding, physical security (physical security for new start-up accounts, retrofits, and extensions).
  • Actively coordinates and assists management with strategies and solutions for security-related matters within assigned geography/business unit.
  • Actively coordinates completion of KPI’s by local management for Preferred Guard Service Providers.
  • Identifies security gaps in assigned geography / business unit. Advises management of corrective actions to close identified gaps. Monitors completion of corrective actions in coordination with local management and/or customers.
  • Actively manages queue for Incident Management tool(s) to ensure compliance. Councils and trains Operations on Incident Management tool(s).
  • Stays abreast of investigative and interviewing techniques and procedures and maintains positive interaction with local, regional, and national law enforcement agencies to assist in common loss prevention goals. Participates in regional Cargo Task Forces and related security organizations to build and improve relationships with law enforcement and corporate security representatives.
  • Assists in developing or modifying existing policies/procedures to accommodate for industry trends in theft or fraud to reduce company and site exposure.
  • Provides oversight, guidance, and training to site operational staff and Security Nominees.
  • Partners with Claims, Procurement, OE, Communications, Legal, HR, Labor Relations, etc. Departments to develop strategy and processes to develop communication to fieldand ensure compliance with reporting requirements.
  • Participates in initiatives / taskforces as assigned
  • Performs 6 Steps to Security Excellence assessment and follow-up to strive to program certification Performs other duties as assigned.


Required Education And Experience


  • High School diploma and/or GED, required
  • Bachelor’s degree in related field, preferred
  • 1+ years of security, loss prevention, law enforcement, and/or military experience, required
  • 1+ years of experience conducting dishonest employee interviews, required
  • 1+ years of supervisory experience in a security environment, required


Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

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