Referrals Coordinator
Northwell Health
Date: 16 hours ago
City: Staten Island, NY
Salary:
$44,450
-
$69,340
per year
Contract type: Full time
165042
Job Description
Coordinates follow-up care for patients post discharge from the Emergency Department / Inpatient / Outpatient settings. Ensures patients obtain appropriate appointment/ speciality referral based on their care needs.
Job Responsibility
Job Description
Coordinates follow-up care for patients post discharge from the Emergency Department / Inpatient / Outpatient settings. Ensures patients obtain appropriate appointment/ speciality referral based on their care needs.
Job Responsibility
- Responsible for accurately and responsively performing varied adminsitrative tasks and problems of moderate complexity.
- Solves or escalates operational problems and technical issues to senior team members and management; modifies existing tools or processes.
- Coordinate follow-up care for patients based on their referral needs (i.e. specialty care, primary care, preventative care, etc.).
- Utilizes multiple scheduling systems and tools (i.e. EMR, Registration / ADT systems, ListApp, Excel, Soarian, Followmyhealth App, telephone, etc.) to schedule and manage appointments.
- Provide exceptional customer experience for patient, family, visitor, care team members including service recovery as needed.
- Continuously collaborate and build productive provider relationships within the Northwell Network and community practices to enhance patient scheduling needs and programmatic efficiencies.
- Ensures patient is referred to appropriate care provider, based on current insurance plan, patient needs, and diagnosis. Collaborating with insurers, providers and practices, as applicable.
- Round out department to proactively identify patients that require additional scheduling support and serve as a care navigator specifically related to social determinants of health.
- Optimize the discharge experience focused on a seamless referral process for the patient.
- Provide referral coordination as a service to employees as requested/ if applicable.
- Collects, organizes, and analyzes data to understand program success and opportunities for improvement, as applicable.
- Participate in departmental work groups and patient care improvement initiatives, as required.
- Performs related duties, as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
- High School Diploma or equivalent, required.
- Associate’s Degree or equivalent combination of education and related experience, preferred.
- 1-3 years of administrative experience, required and in a health care setting,
- Working knowledge of PC applications, required.
- Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Transportation Aide
Infinite Care Consulting Services,
Staten Island, NY
6 hours ago
Clove Lakes Health Care and Rehabilitation Center is a 576-bed Skilled Nursing Facility located in the heart of Staten Island. It is our mission to serve the residents of Staten Island through the provision of high quality, affordable and accessible health services.Join the Clove Lakes Family, and help us achieve our mission!We are located at 25 Fanning St, Staten Island,...
Certified Nursing Assistant (CNA)
Verrazano Nursing and Post-Acute Center,
Staten Island, NY
$24
per hour
1 week ago
About The JobVerrazano Nursing and Post-Acute Center is actively seeking experienced Certified Nursing Assistant (CNA) to work for our Skilled Nursing Facility.Full-Time, Part-Time, and Per Diem Shifts AvailableRate: $24 hrHours: 8 am to 4 pm, 4 pm to 12 am, 12 am to 8 amDuties Include:Perform direct resident care duties under the supervision of licensed nursing personnel. Assist with promoting...
Education Specialist (Neuro-Behavioral Program)
Centers Health Care,
Staten Island, NY
$50,000
per year
2 weeks ago
Richmond Center is hiring an Education Specialist / Activity Coordinator in Staten Island, NY.We are seeking a creative and compassionate professional to join our Recreation Department, working with residents in our TBI Neuro Behavioral Program. This is a meaningful opportunity for someone passionate about education, mental health, and therapeutic engagement.DUTIES:Assess residents’ cognitive and functional levels Plan and implement educational and...
