Receptionist/Cashier FULL AND PART TIME POSITIONS
Royal South
Date: 2 weeks ago
City: Bloomington, IN
Contract type: Part time
RESPONSIBILITIES:
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Provide basic information to callers who have general inquires
- Calculate the customer’s bill using the dealership’s computer system
- Assist the General Manager with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
- Superior interpersonal skills
- Previous customer service experience required
- Professional Appearance
- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
- Must be willing to submit to a drug screen & background check
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