Quality Analyst

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Quality Data & Insights Analyst plays a critical role in advancing our health systems quality and safety goals by transforming complex clinical and operational data into actionable insights. This position partners with performance improvement, infection prevention, regulatory, and patient safety teams to extract, analyze, visualize, and communicate key healthcare metrics to senior leadership.

This is not a passive reporting role our analysts dig deep into administrative data, translate complex quality specifications, benchmark performance, and help drive strategic decisions. Youll work with cutting-edge tools (Power BI, Vizient, EMR data) to build dashboards, guide target-setting, and tell compelling data stories that shape real-world outcomes for patients and teams across the system.

Responsibilities

• Extract, transform, and validate data from Vizient, EMRs, and internal audit platforms (e.g., AMP, Power Apps, Microsoft Forms)
• Develop and maintain Power BI dashboards and Excel visualizations for inpatient quality metrics (e.g., mortality, readmissions, length of stay, HAI, PSI, THK complications, EDAC)
• Collaborate with IS/BI teams to build robust data models and ensure alignment across platforms
• Analyze trends and benchmark performance using CMS Care Compare, AHRQ, and Vizient data
• Create clear, executive-ready visual reports and presentations (Excel, PowerPoint, Word)
• Translate technical metric specifications (CMS, NUBC, AHRQ) into digestible insights and action plans
• Partner with clinical operations, quality teams, and senior leadership to inform target setting and improvement strategy
• Apply statistical methods (e.g., control charts, z-scores, SDs) and provide contextual interpretation of performance trends
• Participate in iterative improvement work using Agile/sprint methodologies
• Ensure data quality through structured validation and audit processes
  
  

Minimum Requirements

Associate degree or higher in applicable field or higher is required.

1 year or more experience in healthcare field

Certification in specialty preferred within 3 years & maintained thereafter.

Preferred Requirements

• Strong proficiency in data analysis and visualization tools (Power BI, Excel, PowerPoint)
• Solid understanding of healthcare quality metrics, benchmarking, and clinical data sources
• Ability to translate complex data definitions/specifications into meaningful insights
• Demonstrated experience communicating trends and recommendations to executive stakeholders
• Knowledge of healthcare regulatory programs (e.g., CMS, Leapfrog, Vizient) and national comparison groups
• Familiarity with statistical concepts (e.g., SPC, z-scores, rankings)
• Strong collaboration, project management, and communication skills
  
  

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.