Product Manager II, Burger King

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

The Product Manager II is responsible for driving the vision, strategy, and execution of innovative digital products and technologies across Burger King. This role focuses on delivering exceptional guest experiences through the development of seamless, user-centric solutions for in-store, post-order, and digital operational tools. The Product Manager II works closely with cross-functional teams and external partners to ensure successful product outcomes aligned with business objectives.

Role & Responsibilities

• Define and maintain a comprehensive product roadmap, prioritizing features and enhancements based on business objectives, guest insights, and franchisee feedback.
• Develop strategies to improve the digital and operational experience for guests and employees, grounded in data, user research, and journey mapping.
• Collaborate with leadership to craft strategies for emerging areas, such as AI-driven tools, in-store technologies, post-ordering experiences, and delivery platforms.
• Partner with engineering, design, analytics, marketing, and operations teams to define product requirements and deliver high-quality solutions.
• Build relationships with restaurant managers, work restaurant shifts and roleplay to understand the efficiency of our products
• Act as a liaison with franchisees and committees to gather feedback and ensure alignment on product initiatives.
• Oversee the end-to-end product lifecycle, from ideation and development to testing and launch.
• Conduct A/B testing, data analysis, and user feedback sessions to refine product features and improve user experience.
• Communicate updates to senior leadership, stakeholders, and franchise advisory boards, providing clear business cases and progress reports.
• Leverage AI technologies to enhance the day to day of a restaurant manager
• Lead initiatives such as kiosk management, kitchen technology, and product retrieval tools to streamline restaurant operations.
• Implement predictive models and real-time demand forecasting to improve service delivery and product availability.
• Analyze product metrics (e.g., NPS, conversion rates, operational efficiency) to measure success and identify areas for improvement.
• Continuously evaluate market trends and competitive landscapes to identify opportunities for innovation.
  
  

Qualifications & Skills

• 5+ years of product management experience in consumer-facing digital products or operational tools, preferably in the restaurant, hospitality, or technology industries.
• Educational background in computer science, engineering, mathematics, or statistics; advanced degrees are a plus.
• Strong technical proficiency in AI integration, and analytics tools
• Extensive experience with A/B testing and designing experiments
• Exceptional written and verbal communication skills, with the ability to convey complex concepts to non-technical stakeholders.
• Proven ability to operate effectively in both tactical and strategic capacities.
• Knowledge of restaurant operations and franchise systems is preferred.
• Results-driven with a bias for action and commitment to excellence
• Strong problem-solving skills with a detail-oriented mindset
• Collaborative mindset with experience managing divers
  
  

#BurgerKing

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.