Product Detailer

Senneca Holdings


Date: 15 hours ago
City: Wilmington, NC
Contract type: Full time
Introduction

At Senneca, we embrace the entrepreneurial spirit of the innovators that created our brands from traffic doors, to cold storage doors to fiberglass doors and beyond. We are committed to exceeding our customers’ expectations and to provide doors that offer safety and protection to our customers’ most important assets…people, products, capital investments and processes.

Overview

Why Join Us? - We Offer:

  • 401(k) with company match
  • Health, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Paid Time Off and Holidays
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Flexible scheduling options
  • Professional development support
  • Referral bonuses
  • Stable, long-term career path

About Us:

HMF Express, part of Senneca Holdings, is a leading manufacturer of custom and quick-ship hollow metal doors and frames for commercial buildings. We operate with precision, teamwork, and a strong commitment to quality. Join a team where your contributions matter, and your growth is supported.

Role Overview:

The Product Detailer is responsible for supporting accurate and timely work order detailing. Working closely with Sales, Customer Service, and Engineering, this role helps ensure that customer orders are translated accurately into production-ready work instructions.

Responsibilities

  • Interpret purchase orders and input data into internal systems using our product configurator.
  • Generate clear and accurate work order instructions and documentation.
  • Collaborate across departments to clarify project details and meet order deadlines.
  • Ensure all job details align with HMF SOPs and manufacturing requirements.
  • Maintain organized documentation and workflow across systems.

Requirements

  • Ability to work efficiently under deadlines in a fast-paced production environment.
  • Basic understanding of architectural drawings or order entry templates (training provided).
  • Strong attention to detail and organization.
  • Technical aptitude and solid math skills.
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook).

Preferred Qualifications:

  • Experience in the commercial door and frame or building materials industry is helpful, but not required.
  • History of working successfully in a team environment.
  • Associate degree or equivalent relevant experience.

Join One Team Senneca

We believe in doing meaningful work, valuing every team member, and building quality products that make an impact. If you're motivated, detail-oriented, and eager to be part of a supportive team—we want to hear from you.

Equal Opportunity Employer

Senneca Holdings is committed to equal opportunity employment. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or genetics.

  • Please no Third-party candidates or phone calls**

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