Hardware Fulfillment Specialist - Track Star

Job Title: Hardware Fulfillment Specialist

Location: Calabash, North Carolina (easy 20-40 minute commute from North Myrtle Beach or Myrtle Beach)

Type: Full-Time | On-site | Hourly

Company: Track Star

About Us

Track Star, a Solen Software Group portfolio company, is a dynamic Fleet Management Software & GPS Telematics company focused on helping police, government, utilities, and equipment rental fleets run efficiently. Our technology connects vehicles and equipment to the cloud—turning real-world data into actionable insights that keep operations running smoothly.

With decades of experience in mobile Internet of Things (IoT) solutions, Track Star integrates cutting-edge software with advanced hardware from leading manufacturers. We are looking to hire a top-tier Hardware Integration Engineer to help continue Track Star’s advancement as a leader in the fleet management, asset tracking, and GPS and video telematics space.

Job Description

We’re looking for a Hardware Fulfillment Specialist to join our operations team in Calabash, NC. This person will be responsible for preparing, testing, and shipping GPS and telematics hardware to Track Star customers. The ideal candidate is organized, detail-oriented, and comfortable working with technology in a fast-moving but quality-focused environment.

Key Responsibilities

• Process Orders: Review incoming orders, confirm device types and quantities, and prepare fulfillment plans to meet shipping deadlines.
• Configure Hardware: Install SIM cards, apply firmware and configuration files using both Track Star’s internal tools and third-party device management platforms.
• Bench Test Devices: Power up devices, verify cellular and GPS connectivity, run testing scripts, and confirm that each unit is transmitting expected data.
• Maintain Accuracy: Balance speed with precision—ensuring every device is correctly configured before shipment.
• Manage Inventory: Track hardware and SIM inventory levels, update fulfillment logs, and coordinate reorders as needed.
• Ship to Clients: Generate UPS labels, package equipment for shipment, and ensure timely delivery to customers across North America.
• Collaborate: Work closely with our Hardware Integration Engineer (responsible for creating configurations) and Office Administrator (who assists with packaging and shipping).
• Optimize Processes: Suggest and assist with improvements to testing and automation workflows over time.
  
  

What We’re Looking For

• Prior experience in hardware assembly, electronics fulfillment, IT configuration, or a similar hands-on technical role.
• Strong attention to detail and ability to follow precise instructions.
• Basic familiarity with networked or cellular devices, SIM activation portals, or configuration utilities.
• Comfortable using computers, web-based applications, and spreadsheets (Excel or Google Sheets).
• Reliable, organized, and able to meet deadlines in a team-based environment.
• Ability to lift and package small to medium hardware devices (typically under 25 lbs).
  
  

Nice to Have

• Exposure to GPS tracking, telematics, or IoT devices.
• Experience using UPS/FedEx shipping tools or managing small-scale inventory.
• Interest in streamlining workflows through automation or scripting.
  
  

Schedule & Compensation

• Full-time, Monday–Friday (40 hours per week)
• Occasional flexibility for rush orders or high-volume periods
• Competitive hourly compensation based on experience
• Competitive benefits package including health, dental, and vision insurance, flexible PTO, and 401(k) participation (available to full-time hourly employees).
• Employment is contingent upon successful completion of a standard background check.
  
  

Why Join Track Star

• Be part of a growing company serving critical fleet and public safety operations across the country.
• Gain hands-on experience with cutting-edge GPS and IoT technology.
• Work in a collaborative, supportive environment where precision and teamwork drive success.