Patient Concierge
MINT dentistry
Date: 2 days ago
City: Galveston, TX
Contract type: Full time
Overview
JOIN OUR TEAM AS A PATIENT CONCIERGE AND TRANSFORM SMILES EVERY DAY!
At MINT Dentistry, we're not your typical dental office. Our mission is simple: make dental visits enjoyable and memorable. We’re passionate about patient satisfaction, and our thousands of 5-star ratings speak volumes about our success. Now, we’re on the lookout for a dynamic Patient Concierge to join our energetic team and help us continue to redefine what it means to visit the dentist.
Responsibilities
Apply Now and Start Making Smiles Shine!
JOIN OUR TEAM AS A PATIENT CONCIERGE AND TRANSFORM SMILES EVERY DAY!
At MINT Dentistry, we're not your typical dental office. Our mission is simple: make dental visits enjoyable and memorable. We’re passionate about patient satisfaction, and our thousands of 5-star ratings speak volumes about our success. Now, we’re on the lookout for a dynamic Patient Concierge to join our energetic team and help us continue to redefine what it means to visit the dentist.
Responsibilities
- Maintain a full schedule of patients daily
- Administrative duties including checking patients in and out and coordinating payments
- Coordinate financial agreements for the patient's portion of dental treatment costs
- Assists with uniforms, and ad hoc reporting, as directed
- Tracks all required clinical licenses and certifications to ensure compliance
- Prepares and maintains new-employee files and documents
- Assists with incident reporting and ensures proper documentation and adherence to protocol
- Support clinical staff as needed
- High-school diploma or equivalent
- Experience in customer facing role in office setting
- Ability to multitask and work well under deadlines
- Bilingual (Spanish) highly preferred but not required
- 1 year or more customer service experience
Apply Now and Start Making Smiles Shine!
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