Partner Program Coordinator

Flodesk is one of the world's fastest-growing email marketing companies, built to help creators sell online and design emails that people love to get. Our commitment to small business owners is to create simple and intuitive tools that help them grow, nurture, and monetize their email list.

We're a remote-first company headquartered in San Francisco, California, with a team that reflects the diversity and creativity of the people we serve. Join our mission to level the playing field for small business owners through good design!

As a Community Operations Manager at Flodesk, you will manage and execute a diverse array of partner program operations and partner-related campaigns. This role requires a proactive, organized and highly detailed approach to campaign execution, meticulous administrative skills, and a knack for building something brand new. You will play a pivotal role in helping Flodesk scale its Partner Program and support its mission to empower small business owners through beautiful, intuitive email marketing.

What you'll do: Day to day support:

• Scaling: Streamline internal processes, create procedures and workflows that enhance the Partner team's capacity. This also includes handling comprehensive administrative tasks and maintaining meticulous records of program details.
• Initiative Coordination: Organize, streamline, and manage logistics of ongoing Partner Program initiatives, including monthly challenges, Partner Instagram account, incentives, and growth strategies. Work closely with the Partnerships and Community team to ensure partners remain engaged, supported, and set up for success.
• Manage PartnerStack Processes: Manage the daily operations within the PartnerStack platform, including partner onboarding, performance tracking, data extraction, partner communication and commission processing. Collaborate closely with the finance team to ensure accurate payments and resolve any issues that arise.
• Process Improvement: Continuously seek and implement improvements in program processes and technologies to increase productivity and impact.
• Reporting and Analytics: Assist with tracking and report on partner activity and program performance, using data to optimize processes and identify areas for improvement.
• Support logistics, contracts and details of various partner sponsorship opportunities.
• Coordinating + Mailing out "Strong Start" welcome boxes. Organizing shipping and qualifiers for Welcome box.
• Coordinating contracts and schedules for influencer partnerships and campaigns
• Assisting with researching and gathering information on aligned partners and influencers to work with
• Assisting with researching and booking aligned podcast speaking opportunities

What you bring:

• Proven track record in program management, operations, partnerships, or a related role.
• Experience managing affiliate, partner, or ambassador programs is a plus.
• Excellent verbal and written communication skills, with the ability to manage multiple projects and relationships effectively.
• Strong organizational and project management skills, capable of managing multiple projects simultaneously in a fast-paced environment.
• Highly organized with excellent attention to detail.
• Self-starter with the ability to work both collaboratively and independently, able to thrive in a fast-paced, startup environment and respond adaptively to changing priorities.
• Passionate about building and nurturing partnerships, and fostering community within the small business ecosystem.
  
  

What we bring:

• $60,000-75,000 base salary
• 100% remote with monthly internet stipend
• Fully paid health insurance
• 16 weeks paid parental leave
• Unlimited flexible time off
• 401k match (US employees only)
• A team that values diversity and inclusion with a leadership team that's 70% women; 85% underrepresented minorities
  
  

Flodesk is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Flodesk is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]

Notice to California-based Candidates for Employment. This California Candidate Privacy Notice is intended to provide information about how Flodesk collects and uses personal information to California consumers who apply for employment with Flodesk. If you are employed by Flodesk, refer to the Employee Handbook for additional information. For any questions about this notice, please contact [email protected].

Personal Information Flodesk Collects:

Identifiers Including name, address, email, telephone number, social security number, driver license number, passport number, and other personal identifying information. Characteristics of protected classifications under California or federal law, including demographic information and other personal information obtained during the application process, such as gender, race, national origin. Professional or employment-related information, such as salary/compensation and benefits packages, other relocation or job preferences, prior background, experience, skills, and other information in support of your application, reference information. Any other information you provide as a part of recruitment, job application, or interview process.

Purposes for Collecting Personal Information:

To consider qualifications, skills, and interest for employment. To communicate with you during the recruitment and interview process. To provide compensation, including payroll, and administer stock options and benefits, including medical, dental, vision, commuter, and retirement benefits. To provide human resources services and conduct performance evaluations. To monitor work eligibility including work-related licenses, credentials, training, and eligibility to work in the United States. To improve recruitment and interview processes and ensure a safe and efficient working environment. To comply with applicable legal or regulatory requirements including state and federal company reporting obligations.