OR scheduler

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Provides physicians with optimal service for scheduling patients for surgical procedures. Gathers information on these patients in order to facilitate operating room scheduling.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Exhibits excellence in customer relations in order to provide the physicians with optimum quality of service.
• 1.1 Answers the telephone within three (3) rings in a respectful and pleasant manner stating: "Yale?New Haven Hospital, Operating Room Scheduling Office, (name), "May I help you?"
• 2. Follows established Operating Room guidelines in scheduling all patients.
• 2.1 Demonstrates thorough knowledge of Operating Room Scheduling policies and uses sound judgement in handling requests for exceptions to these policies with guidance from supervisor/manager
• 3. Follows established Operating Room guidelines in finalizing the daily schedule.
• 3.1 Consolidates schedule for efficient utilization of rooms
  

Qualifications

EDUCATION

Graduation from high school or equivalent with additional courses in a business or accounting related field.

Experience

One (1) to two (2) years experience in a healthcare environment with emphasis on the scheduling functions. Ability to understand Operating Room scheduling. Ability to understand medical terminology and type.

Special Skills

Excellent interpersonal skills. Ability to effectively communicate with all levels of individuals especially physician offices. Personal computer experience helpful. Must have the ability to work under constant pressure.

YNHHS Requisition ID

156363