National Support Logisitics Associate

DEX Imaging


Date: 15 hours ago
City: Arlington, TX
Contract type: Full time
National Support Logistics Technician – Position Overview

Location:

Home Base either Tampa, FL or Arlington, TX

Travel Expectations:

  • Frequent travel to large installation projects across the U.S.
  • Must be available to travel with 3–5 days' notice.
  • Assignments may require stays of up to two weeks at a time.
  • Travel, lodging, and daily per diem covered by DEX.

Additional Requirement:

  • Must be willing to submit for a DOT medical card (paid for by DEX).

Responsibilities Include:

  • Manage equipment receiving, transfers, and inventory tracking.
  • Coordinate with purchasing and monitor order statuses.
  • Maintain warehouse best practices and conduct cycle counts.
  • Load/unload delivery trucks and ensure accurate, safe transport.
  • Deliver equipment, adhering to traffic laws and safety protocols.
  • Conduct site surveys and support equipment installation/setup.
  • Troubleshoot software and network configurations.
  • Provide basic customer training and document all service activities.
  • Collaborate effectively across departments and meet time/labor standards.

Specific Job Expectations:

Warehouse & Inventory Management

  • Receive and sort equipment into designated bins.
  • Request and transfer equipment between branches.
  • Track purchasing and transfer orders.
  • Coordinate with purchasing for equipment needs and ETAs.
  • Update and manage backorders and sales orders.
  • Maintain best warehouse practices.
  • Perform monthly cycle counts in E-Auto.
  • Manage E-Auto system fields (description and message tab).

Logistics & Delivery

  • Load/unload trucks safely and accurately.
  • Deliver equipment to customers and retrieve stock from vendors/branches.
  • Maintain valid driving credentials and safe driving record.
  • Follow traffic laws and safety protocols during deliveries.

Technical Support & Installation

  • Schedule and conduct onboarding site survey calls.
  • Install and troubleshoot print drivers, software, and network configurations.
  • Ensure proper setup and functionality of equipment.
  • Provide basic customer training and answer questions.
  • Create detailed service reports and document all installation activities.
  • Ensure all systems are user-ready by the installation date.

Communication & Compliance

  • Collaborate effectively across departments.
  • Adhere to company policies and safety standards.
  • Manage time efficiently and meet labor standards.

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