Learning & Development Specialist

Job Details

Description

Position Purpose and Objectives

The Learning and Development Specialist is responsible for driving the implementation and evaluation of learning initiatives within the organization. This role focuses on analyzing data, assessing training effectiveness, and collaborating with stakeholders to develop tailored learning experiences that support business goals.

Major Duties And Essential Functions

• Design, develop, and facilitate engaging training programs and resources to support employee development, onboarding, and organizational initiatives.
• Provide leadership and mentorship to learning and development specialists, guiding their professional growth and development.
• Drive continuous improvement in training strategies and methodologies to enhance learning outcomes.
• Collaborate with stakeholders to identify learning needs and develop comprehensive training plans aligned with organizational goals.
• Manage the implementation of learning initiatives, ensuring effective delivery and evaluation of training programs.
• Assess and enhance the performance of learning and development specialists through structured feedback and support.
• Oversee the learning management system and career pathing software, optimizing functionality and usability for employees.
• Serve as an expert resource in instructional design principles and adult learning theories, offering guidance and recommendations to stakeholders.
• Lead the development of customized training content and courses tailored to meet the specific needs of different departments and business units.
• Monitor and evaluate the effectiveness of training programs through data analysis and feedback mechanisms.
• Coordinate, organize, schedule, and communicate registration requirements, promotional material for training events and resources, and follow up or evaluation tasks about companywide training to the appropriate employees.
• Promote a culture of continuous learning and development within the organization, fostering employee growth and engagement.
• Work with Subject Matter Experts (SMEs), Corporate Trainers (CTs), Instructional Designer (ID), and other relevant stakeholders to assess learning needs, analyze course objectives, and develop effective learning experiences, materials, and courses tailored to meet business and departmental goals.
• Collaborate with and support CUTX professionals to ensure they have the skills and knowledge necessary to achieve business goals and personal career growth.
• Coordinate, organize, schedule, and communicate registration requirements, promotional material for training events and resources, and follow up or evaluation tasks about companywide training to the appropriate employees.
  
  

Positions directly supervised: N/A

Specific Knowledge, Skills And Abilities Required For This Position:

Education: Bachelor’s degree in a Business, Finance or Education.

Learning and Experience: Minimum of 3 years of financial institution experience with 2 plus years’ experience within Learning and Development.

Physical Activities And Requirements Of This Position

CATEGORY

DESCRIPTION

Finger Dexterity

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Grasping

Using fingers and palm on an object.

Talking

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Repetitive Motions

Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Hearing

Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities

Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

Sedentary Work

The employee will regularly sit, stand, and walk. The employee will occasionally, climb or balance, and stoup, kneel, crouch, or crawl. The employee will occasionally lift and move up to 25 pounds.

Working Conditions of this Position

DESCRIPTION

None. No hazardous or significantly unpleasant conditions. However, the employee is occasionally required work evenings and/or weekends. Occasional travel may be required.

Mental Activities And Requirements Of This Position

Reasoning Ability: The ability to use common sense or logic.

CATEGORY

DESCRIPTION

Detailed

Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.

Mathematical Ability:

Basic

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Language Ability: The level of ability required to communicate and understand written and oral language.

Typical

Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.

Compliance requirement

The responsibilities contained within this job description remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position

Disclaimer

The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.