Learning & Development Program Manager

Sage Hospitality Group is set to hire a Learning & Development Program Manager to join us here in Denver!

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

The Learning & Development Program Manager will be primarily responsible for supporting learning initiatives that enable Sage and its associates to continuously evolve and develop. This individual will support programs that help associates in advancing their skills and knowledge in alignment with Sage’s vision and values. In this role, a passion for helping people learn and grow is essential. Strong communication and administrative skills are key, with project management experience considered a plus. The Program Manager will be responsible for coordinating, supporting, tracking participation and completion, and reporting for multiple projects simultaneously.

• Responsible for the administration and support of the organization’s Learning Management System (LMS). This includes system administration and configuration, user support, content management, and reporting and analytics.
• Coordinate all logistical aspects of cultural immersion/onboarding program for key leaders in the organization on a quarterly basis, including scheduling, managing presenters, and ensuring a quality program is delivered.
• Drive Sage’s value of continuous personal and professional development by supporting execution of company-wide development programs, including an emerging leader program and scholarship program (among others).
• Serve as support role for learning and development initiatives (includes performing any necessary administrative tasks, preparing materials and other presenters, etc.) to ensure training needs and deadlines are met.
• Monitor all learning events and content to ensure relevance and accuracy, update as needed.
• Collaborate with subject matter experts and external vendors to assist in the delivery of training/learning solutions.
• Monitor and track participation and completion for L&D programs and processes.
• Coordinate and communicate with stakeholders and champions of Learning & Development events and initiatives.
• Design job aids and training resources to support L&D processes.
• Gather and report on feedback related to L&D initiatives, provide initial data analysis and maintain and update dashboards.
• Create, track, and distribute L&D reports, dashboards, and metrics.
• Assist Director of L&D and Sr. Director of Organizational Development with relevant initiatives like Talent Management, Engagement, and DEIB efforts.
• Commit to Sage’s You Belong culture of energizing hearts, engaging minds, and encouraging success.
  
  
  

Other Responsibilities

• All other duties as assigned, requested or deemed necessary by management.
  
  
  

Education/Formal Training

4 year degree from an accredited university in Human Resources, Education, Communication, Hotel and Restaurant Management, Business Administration, Psychology, or related major

Experience

• 3-5 years proven experience in the Learning & Development and training field (managing L&D programs, facilitating learning opportunities, managing stakeholders, tracking progress, and ensuring success) or similar
• At least one year experience working with learning management systems preferred
  
  
  

Knowledge/Skills

• Familiarity with systems platforms.
• Technical skills, including familiarity with current technologies and troubleshooting.
• Current knowledge of effective learning and development methods, technology, and trends.
• Ability to influence various stakeholders and champions, demonstrated ability to build strong working relationships.
• Ability to plan work over a span of months to ensure annual activities and projects remain on track, organize workload to progress on multiple workstreams.
• Excellent communication skills both written and verbal (can create engaging and visual presentation of insights and is able to adapt style to audience).
• Strong problem-solving and analytical skills, interested in process improvement.
• Demonstrated ability in taking initiative and interest in self-development.
• Proficient in MS Office.
• Familiarity with working in project management software (i.e. Asana).
• Detail-oriented with strong commitment to follow-through and accuracy.
• Vision for efficiencies and working smarter creating templates, dashboards, reporting, etc.
• The ideal candidate is a hands-on, team player that can also work autonomously under tight deadlines. They are comfortable with a “no job too small” mentality, high-volume and fast paced environment, and is highly communicative both within their own team, as well as with internal and external clients.
  
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Walking 10%, Standing 30%, bending 5%, kneeling 5%, lifting 10%, climbing 10%
• Transporting training materials, lifting binders on a regular basis.
• Continuous standing -only when conducting/supporting training.
• Ability to review documentation, job aides, judge appearance and create programs.
• Excellent comprehension and communication skills.
  
  
  

Environment

• 95% indoor office environment.
• Unlimited paid time off
• Eligible for bonus
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid FMLA leave for up to a period of 12 weeks
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
• The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.
  
  
  

USD $70,000.00 - USD $75,000.00 /Yr.