In-Home Care Schedule Coordinator

Assisting Hands Littleton


Date: 2 weeks ago
City: Littleton, CO
Contract type: Full time
Benefits:

  • 401(k)
  • Opportunity for advancement
  • Training & development


Do you thrive on solving puzzles or piecing together the impossible?

Do you want to achieve fulfillment by providing meaningful work to caregivers while creating
life-changing matches for seniors in our community and providing peace of mind for their families?

Do you enjoy having variety in your day and schedule, and are you willing to fill in as a caregiver if needed?

We’re a compassionate and growing in-home care agency that prides itself on enriching the lives of our clients and providing peace of mind to their families. As a Scheduler, you play a key role in ensuring our clients receive dependable, quality care from caregivers who are thoughtfully matched to meet their unique needs.

We serve clients in Littleton, Lakewood, Highlands Ranch, and surrounding areas, and we’re looking for someone who shares our commitment to serving our local community with excellence.

Location: Littleton, CO

Hours: Monday–Thursday 8:00 AM – 5:00 PM | Friday 8:00 AM – 3:00 PM

Full-Time | On-Site

Attributes for Success

  • Excellent communication and influencing skills
  • Comfortable with frequent phone communication
  • Highly detail-oriented, organized, and efficient
  • Works with a sense of urgency and strong prioritization
  • Motivated to support company growth and success


Primary Duties

  • Match caregivers with clients based on availability, skillset, and personality
  • Ensure continuous client coverage; arrange backup caregivers as needed
  • Handle scheduling changes and resolve caregiver issues
  • Verify client shifts and service authorizations with payors
  • Serve as the main point of contact for clients and caregivers
  • Helps support and recognize the exemplary performance of caregivers
  • Track caregiver attendance and follow up on inconsistencies
  • Assist with new caregiver orientation
  • Works closely with staff to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
  • Serve as a backup caregiver if needed
  • Participate in after-hours and weekend on-call rotation
  • Special Projects: marketing, administrative, company parties, etc.
  • Perform other duties as assigned


Qualifications

  • 2 years of office experience (in-home care scheduling strongly preferred)
  • Experience in senior care or health care setting is a plus
  • Excellent interpersonal, problem-solving, and communication skills
  • Proficiency in Google Workspace; experience with AxisCare is a plus


Requirements

  • Valid driver’s license, auto insurance, and reliable transportation
  • Own a smartphone
  • Must be at least 18 years old
  • High School Diploma or GED
  • Legally eligible to work in the U.S.
  • Strong written and verbal communication skills


Compensation:

  • Hourly pay ranges $22 to $23, depending on experience and qualifications.

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