ICQA Research Analyst

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About The Role

The ICQA Research Analyst plays a crucial role in our organization by creating unique reports from data sourced from multiple locations and providing vital insights into the root causes of quality defects and inventory adjustments. The successful candidate will work closely with the ICQA, Learning, and Finance departments to provide comprehensive data and analytical support to drive business decisions and improvements.

You Will

• Collaboration
• Work closely with the ICQA team to ensure data accuracy and integrity.
• Partner with the Learning department to integrate data insights into training programs.
• Coordinate with the Finance team to support financial planning and analysis with relevant data.
  
  

• Data Collection and Management:
• Analyze data from various sources to create comprehensive and unique reports.
• Develop data collection processes and data management systems.
• Ensure data integrity and accuracy through effective management and processing.
• Provide actionable insights to address and prevent quality defects and inventory adjustments.
• Report Preparation:
• Prepare and publish reports for various business reviews, including Weekly Business Review, Quarterly Business Review, and project updates.
• Research and Analysis:
• Conduct in-depth research on defect trends and perform data mining to solve problems.
• Present analysis in easily digestible standard reports.
• Investigate and identify the root causes of quality defects and inventory discrepancies.
• Project Support:
• Provide data and analytical support to ICQA and Learning Team projects.
  

You Have

• Bachelor's degree or equivalent experience in Data Science, Statistics, Business, or a related field.
• Proven experience as a Data Analyst or in a similar role.
• Proficiency in Excel required
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work in a fast-paced, dynamic environment.
• Preferred: Pharmacist Technician Certification (Active in AZ)
  
  

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats
  
  

Conditions Of Employment

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.
  
  

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.