Human Resources Specialist

Minimum Qualifications

• Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus two (2) years of related HR experience.
• Any combination of education and/or experience may be substituted for the minimum qualifications.
  
  

Licenses And Certifications Required

None.

Notes to Applicants

Position Overview

The Human Resources Specialist is responsible for administering the full range of Payroll for Austin-Travis County Emergency Medical Services ( ATCEMS ) employees which includes management of the full cycle of payroll using payroll systems assigned by the City and ATCEMS . This position also provides all range of assistance in the administration of Records Retention for the Division from the creation and management of files to disposition management. EMS Human Resources Specialist roles for this department are multi-faceted covering a wide range of entry-level HR support. These positions offer opportunities for employees to become familiar with several HR related program areas ranging from Payroll and Benefits to Leave Management and Talent Acquisition amongst other general HR facets.

About EMS

The Emergency Medical Services department is responsible for managing critical time-sensitive life-threatening emergencies. While most of the assistance EMS gives to the community is medical in nature, everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services.

Why work for the City of Austin?

The City of Austin provides generous benefits including medical, retirement plans, paid time off, as well as hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and the opportunities for training and professional growth are many!

Regarding Your Application

• A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary.
• Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section.
• Incomplete applications will not be considered.
  
  

EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.

Veterans

Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position you will be required to provide your DD214.

Are you already a COA employee?

Employees in Good Standing, who are candidates within the Department or division that the Position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview.

ATCEMS employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Language

Must have the ability to read, write, and fluently speak English.

Pay Range

$24.89 - $29.18

Hours

Monday - Friday

8:00 a.m. - 5:00 p.m. (Flexible)

A hybrid work schedule is available for this position. The person selected for this position will be required to work in office full-time during a training period of at least six (6) months or more. Performance will be evaluated at the conclusion of the training period to determine hybrid schedule.

Job Close Date 12/12/2024 Type of Posting External Department Emergency Medical Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller St Preferred Qualifications

• Experience managing payroll processes as an active participant through all cycles of payroll from time entry to closure and employee pay out.
• Experience using UKG Kronos systems such as Workforce Dimensions, TeleStaff and other similar Payroll systems.
• Fundamental knowledge of the administration and interpretation of employee benefits with experience in open enrollment processes.
• Experience with managing the full scope of Records Management.
• Ability to communicate with tact, build rapport and establish relationships in a paramilitary style environment.
• Basic knowledge of FMLA and Workers Compensation processes.
• Proficiency in Microsoft Office including Word, Excel and Outlook.
  
  

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Assists in implementing, administering, and evaluating HR programs. Assists in developing and implementing systems, policies, procedures, strategies, and process work flows for use within departments. Provides information to employees in assigned area(s) of responsibility, and conducts basic research and makes appropriate recommendations based on findings. Provides advice and counsel to management and other employee groups related to compliance with and the communication, interpretation, and implementation of City personnel policies and other relevant employment laws and regulations. Assists in solving HR problems, creating best practices, making recommendations, and monitoring implementation of agreed-upon actions until the problem has been resolved. Researches information as requested and/or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software. Assists in the analysis of morale indicators such as but not limited to surveys, turnover, and grievances; and presents recommendations within the area of specialization for corrective action when needed. Collaborates and participates on teams with HR and other stakeholders.

Responsibilities- Supervision And/or Leadership Exercised

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills And Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of assigned HR area.
• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain current knowledge in the assigned HR areas.
• Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR.
• Ability to establish and maintain good working relationships with other City employees and the public.
  
  

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*). * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. * Please describe your experience managing payroll processes as an active participant through all cycles of payroll from time entry to closure and employee pay out.

• This position requires graduation from an accredited high school or equivalent, plus two (2) years of experience in a field related to the job. Additional education may substitute for one (1) year of the required experience up to a maximum of two (2) years. Do you meet these minimum qualifications?
• Yes
• No
• I acknowledge and understand this position requires a Criminal Background Investigation.
  
  

(Open Ended Question)

• Please describe your experience using UKG Kronos systems such as Workforce Dimensions, Telestaff or other similar Payroll systems.
  
  

(Open Ended Question) * Do you have experience with records management? * Please describe any experience you may have working and establishing professional relationships in a paramilitary environment.

• Do you have experience with the administration and interpretation of employee benefits and open enrollment processes?
• Yes
• No
• Yes
• No
  
  

(Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook?

• Do you have experience with FMLA and Workers' Compensation?
• Yes
• No
• No experience
• Basic: create/edit simple documents, spreadsheets, & emails
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another
  
  

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents