General Manager

Original Grain is looking for a professional and customer service-oriented General Manager to oversee daily operations. As General Manager, you will supervise the operational and organizational standards of the store. Your duties will include coaching and mentoring shift leaders and other staff, creating a positive company culture, brand retention and awareness among staff and customers, undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Responsibilities

• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hire, train, and oversee new staff.
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on in-store trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items.
  
  

Requirements

• A minimum of 3 years of experience working in a retail/restaurant environment, ideally in a leadership role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Positive work ethic.
  
  

About Original Grain

Original Grain is you. It’s authenticity. It’s thinking outside of the box, and eating outside of it too! It’s creativity, passion, self-expression, dope music, good vibes, and bold, colorful food! It’s adventure and memorable experiences around fun-loving, passionate and inspiring people.Starting with some grub, ending with a rad time and a smile!It’s GOOD - FEELS - FOOD.So go explore, listen to loud music and eeeeeat!