General Manager

About AirGarage

AirGarage is repurposing the 30% of real estate in the average American city currently dedicated to parking.

We are building a future where real estate is digitized and can be transitioned from one use to another seamlessly on-demand, moving every piece of urban real estate toward its highest and best use.

We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types.

As a full-stack parking operator, we automate the operation of parking lots and parking garages. We handle everything from advertising to collecting payments from drivers and enforcing against illegal parking. We already operate 250+ parking lots and parking garages across 35 US states and we are growing quickly.

We are backed by top tier investors including Andreessen Horowitz, Floodgate, Founders Fund, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more.

Want to learn more about AirGarage and the problem we're tackling?

Check out these podcasts:

https://www.youtube.com/watch?v=AU0NkDK51E4

https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7

WHY THIS JOB MAY NOT BE FOR YOU

Please review this section before applying, we are sharing this information up front because we don’t expect this job to be appealing to everybody.

‘General Manager’ can mean at lot of different things in start ups. At AirGarage it means this: Everything is your responsibility.

This will be a hard job. We work long hours here, including nights and weekends, and you will be expected to do the same. We are growing very fast but our operations team is lean, so every day you will have new challenges and too much on your plate, but you’ll be expected to find a way to deliver anyways.

However, if you are willing to sign up for that, there is a lot to be excited about with this role:

You will learn a ton. You will get exposure to every aspect of the business, going deep in operations, working with Sales, and influencing the future direction of our product. You’ll work hand in hand with a leadership team who will work just as hard as we expect you to. You’ll also be our first GM, on an operations team that we expect to grow significantly over the next 2-3 years, so the potential for future growth is only limited by your own ability & ambition.

If that tradeoff sounds exciting to you, we encourage you to continue reading about the role and would love for you to apply!

THE ROLE

As a Regional General Manager, you will be responsible for overseeing day to day operations for a portfolio of dozens of parking facilities within your region. The region for this role is our ‘West’ region, but you are not required to live on the West Coast as long as you are willing to work & be available during Pacific Time or Mountain Time hours.

Your primary responsibility is to improve the P&L of your region month over month, quarter over quarter, and year over year. You will do this by:

• Consistently growing the revenue of each property in your region.
• Control operational expenses for all locations within your region, without sacrificing the quality of our on-the-ground operations.
  
  

In order to succeed, you’ll need to be comfortable being both tactical and strategic. You’ll need to become an expert on your markets and be in the weeds to understand the nuances of dozens of unique parking facilities and our different products, while also being able to develop processes, improve operational efficiency, and own a multi-million dollar P&L for your region.

Your day-to-day efforts will require you to wear many hats. Some days you will be focused on hitting aggressive growth targets for your region which will require you to develop & implement marketing and business development, other times you will be diving deep into property P&L’s and negotiating with service vendors to increase operating margins, and some days you’ll be interfacing directly with our owner-partners to report on financials and the overall status of their property and how its performing under AirGarage’s management.

You will also be responsible for leading your regional “pod”. Each pod is made up of a General Manager, an Operations Manager, and a Partner Success Manager. You will be the direct manager of the other employees in your pod. You will also be required to work cross-functionally with our Launch, Data, Product, and Sales teams.

The ideal candidate will be able to travel up to 20% of the time to visit key owner-partners in their region when required.

What You’ll Do

• Own regional P&L as well as top-line growth for the West region, your success will be measured based on performance against metrics including revenue growth and operating margins.
• Analyze daily / weekly / monthly performance of each property in your regions finances and operations and recommend process improvements based on the findings.
• Partner with the other GM’s and VP of Operations to develop the operations strategy roadmap for your region.
• Directly manage an Operations Manager and Partner Success Manager in your region and be responsible for their growth & development.
• Build, implement, refine, and manage the day-to-day processes behind a successful parking management operation across 40 states.
• Develop and implement marketing as well as business development strategies to drive revenue at portfolio locations.
• Ensure compliance with local city and state governments, navigate various tax, licensing and permitting requirements.
• Implement data-driven solutions to daily operational challenges (such as price optimization, improving monthly parker retention, generating new business, and more) in order to improve the experience of our customers and partners.
• Work closely with leadership team and be a key voice in the business to help drive the future development of the Operations team at AirGarage.
  
  

What We’re Looking For

• 7+ years of relevant professional experience including 3+ years of experience at a high growth start up with real-world operations, management consulting, investment banking, or commercial real estate preferred.
• You have exceptional analytical experience (strong SQL proficiency is required and will be tested for as a part of the interview process), and are proficient at (and a fast learner of) a variety of other tech platforms (e.g. SFDC).
• You have a proven track record of leading highly-complex projects, working cross-functionally, and delivering results on time.
• You are a self-starter who is energized by a difficult problem
• Excellent written and verbal communication and business judgment skills.
• Entrepreneurial mindset, willing to get hands dirty and operate effectively in ambiguity. You don’t need a playbook. You can dive into difficult problems and come up with a plan.
  
  

We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.

AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, martial status, mental or physical disability, or any other legally protected status.

Compensation Range: $140K - $150K