Front Desk Attendant

UFC GYM


Date: 1 day ago
City: Huntington Beach, CA
Contract type: Full time
The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Front Desk Customer Service

  • Ensures that guests and members are warmly greeted and promptly assisted
  • Ensures incoming calls are answered in a professional and efficient manner
  • Ensures proper member check-in procedures are followed
  • Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
  • Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
  • Immediately reports or escalates to management any unsafe conditions or emergency situations


Club Operations and Administration

  • Keeps front desk and lobby neat and clean at all times
  • Monitors retail goals and ensures club is on track to meet and exceed assigned goals
  • Calls all past due members with Front Desk Representatives regarding late dues and down payments
  • Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club


REQUIRED QUALIFICATIONS:

Knowledge, skills & abilities:

  • Must be energetic and possess a very friendly, outgoing personality and positive attitude
  • Possess strong interpersonal and communication skills, including telephone etiquette
  • Possess a strong customer service focus, diplomacy and professionalism
  • Understands and follows oral and written instructions.
  • Able to multi-task and perform tasks with accuracy and attention to detail


Minimum certifications/educational level:

  • High school diploma or GED required
  • Current CPR/AED certification


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Director, Navy

Mach Industries, Huntington Beach, CA
1 week ago
About Mach IndustriesFounded in 2022, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 120 employees, we operate with startup agility...

MANAGER TRAINEE

AutoZone, Huntington Beach, CA
1 week ago
Se espera que la posición de Gerente de Tienda en Entrenamiento (GTE) sea una función de transición a corto plazo que proporcione asignaciones de trabajo y oportunidades de capacitación para preparar a los GTE para ser promovidos a puestos de Gerencia de Tienda Comercial / Minorista. A partir de la fecha de ingreso al programa GTE de AutoZone, es posible...

Guest Service Agent

Kimpton Hotels & Restaurants, Huntington Beach, CA
4 weeks ago
Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here.Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.Your work here...