Executive Assistant

Overview

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

Love NPR and want to support its vision and mission? Are you a multi-tasker with superb organizational skills, the ability to see around corners, eagerness to help others, and the energy to pull it off?

Executive Assistants at NPR are highly functioning valuable team members responsible for providing executive-level administrative support to various senior level staff members. They work both independently and as a team to efficiently support executive level staff and all with whom they interact. They play a critical role in ensuring NPR operates efficiently. They provide the highest level of service to internal and external customers by approaching all tasks with the client in mind and by being respectful, knowledgeable, proactive, efficient, and professional -- whether in person, via phone or email. They provide detailed scheduling and travel assistance, often on deadline and in time-sensitive situations. They also serve as the face of their respective departments with internal and external customers and visitors. The successful candidate will have strong writing and research skills.

Essential Duties

• Serves as Executive Assistant for various executive level staff members:
• Provides a range of complex administrative support services to senior-level executives in a proactive, detail-oriented and forward-thinking manner in a fast-paced, deadline-driven environment.
• Assists executive-level staff in the preparation of materials for executive leadership meetings, NPR Board of Directors meetings, NPR Member station visits and meetings with external stakeholders.
• Rigorously maintains complex and dynamic daily schedules while balancing executive’s multiple priorities. Maintains vacation and leave schedule for the department.
• Makes travel arrangements and manages executives’ broad travel needs; assists in the processing of expense reports and invoices.
• Orchestrates logistics for internal and external events, meetings, conferences and presentations, including help in coordinating bi-annual Network fly-ins.
• Monitors incoming and outgoing email for the department inbox and helps track inquiries regarding urgent matters.
• Maintains and organizes files and folders for executive-level staff, including drafting agendas and taking meeting notes for executives.
• Serves as the go-to person for all department needs, including catering requests, travel assistance, schedule maintenance, and office/workspace supplies needs.
• Manages special projects as assigned related to meeting preparation, project management, and new initiatives.
• Contributes to managing Salesforce documentation for department heads as needed.
• Has senior-level interactions of a complex, sensitive and highly confidential nature inside and outside the company. Serves as the internal and external point of contact representing various department staffers.
• Assists department head in shepherding and coordinating team culture initiatives through training sessions, team meetings, staff care packages, and other activities.
• Performs department/division coordination duties that are often highly confidential. Coordinates review of information requiring executives’ signature.
• Assists with the interview process and onboarding planning for new team members.
• Provides administrative assistance to other managers and staff as needed.
  
  

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Qualifications

Required:

• Bachelor's degree or equivalent combination of education and experience required.
• Experience:
• 2-4 years as a high-performing administrative or executive assistant.
• Computer literacy with intermediate knowledge of Microsoft Office especially Outlook, Word, Excel and PowerPoint.
• Excellent organizational, verbal, written, and listening skills.
• Strong attention to detail and proofreading ability.
• The ability to juggle and prioritize simultaneous assignments in a fast-paced, deadline-driven environment. Must approach work with a sense of urgency. Must be flexible and proactive.
• Proven ability to anticipate needs and problem solve with minimal direction. Demonstrated ability and instances of taking initiative.
• Exceptional work ethic.
• Commitment to principles and best practices of diversity, equity, inclusion and representation.
• Demonstrated ability to build and maintain respectful and productive professional relationships.
• Outstanding communication and interpersonal skills, demonstrating social skills, confidentiality, sensitivity, and professionalism.
• Proactive, detail-oriented approach to work that anticipates the needs of the executive and takes steps to address those needs.
• Professional appearance and demeanor with a keen understanding of the meaning of customer service.
• Curiosity to engage with and understand the intricacies of the NPR network and public media as a whole.
• Ability to be plugged into the culture of the organization, understanding its larger strategic goals and needs.
  
  

Preferred Qualifications:

• Knowledge of NPR and the public radio system.
  
  

WORK LOCATION

• Hybrid Permitted: This is a hybrid permitted role. Some aspects of this role include duties that are better performed at an NPR facility. The employee will be required to be onsite at the Washington, DC office at least 10 days a year. The employee must also reside in an NPR supported location based on the number of onsite days they choose.
  
  

Required Skills

• Microsoft Office 365 proficiency
• Google Docs proficiency
  
  

JOB TYPE

• This is a full time, exempt position.
  
  

Compensation

Salary Range: The U.S. based anticipated salary range for this opportunity is $65,000 - $75,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees.

Does this sound like you? If so, we want to hear from you.

The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

NPR Pay Range

$65,000—$75,000 USD

NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

If you are a person with a disability needing assistance with the application process, please reach out to [email protected].

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