E-Commerce Administrator

The E-commerce Administrator supports the enhancement and expansion of our ecommerce channel capabilities, increasing revenue and customer adoption. This role will enable Sales to promote ecommerce, enable new revenue streams and sales and service campaigns, and ensure that performance metrics are met or exceeded. The Ecommerce Administrator collaborates with Customer Care, Channel and Product Marketing, Sales and Service Operations, Global Ecommerce leadership, and liaises regularly with the Global E-Commerce Center of Excellence, reporting to the VP, Commercial Excellence, Americas.

• Proclaim the E-commerce solution value proposition to the market.
• Implement a long-term growth strategy in alignment with Americas and Global Center of Excellence expectations.
• Seek feedback from users to improve their experience and increase sales.
• Evolve the mindset of our Market Reach teams to promote Ecommerce solutions as key enablers for a great Customer Experience.
• Deliver digital solution enhancements and initiative rollouts, including training and communication to external and internal stakeholders to optimize participation and results.
• Activate commercial offerings, product bundles and packages to increase sales.
• Monitor customer feedback and reviews to deliver continuous improvement.
• Collect regional platform requirements and influence global e-Commerce Center of Excellence product development roadmap.
• Support sales and service leadership with digital solution forecasts.
• Develop and track performance KPI’s; recommend and implement actions to improve.
• Deliver regular performance updates and improvement plan reviews to senior leadership.
  
  

Qualifications:

EDUCATION:

Bachelor’s degree; Business Administration, Marketing and/or Computer Science or related field preferred.

EXPERIENCE:

2+ years of direct experience in B2B e-commerce platforms

Success in influencing teams as a support function, a plus.

Success in implementing technical solutions a plus.

KNOWLEDGE & PERSONAL ATTRIBUTES:

Must be a self-starter, strong business acumen and self-discipline.

Must display enthusiasm, perseverance, reliability, ethical standards, and influencing skills

Demonstrated dedication to delivering a positive customer experience.

Must possess excellent communication and time management skills, be responsive with a sense of urgency, and be skilled at prioritizing efforts and at problem solving.

Must be comfortable working with software and

Willingness to travel overnight, infrequently.

Must be willing and able to conduct training seminars and comfortable in the sales cycle.

Must be able to successfully present regular updates to US Sales Leadership.

COMPUTER SKILLS:

Demonstrated proficiency in use of Excel and PowerPoint

Experience in the following systems is a big plus:

• Google Analytics
• Power BI, Tableau, or related data visualization tools
• eCommerce CMS/DXP systems (we will be using Uniform)
• Salesforce CRM, MCAE & Lightning Commerce platform
• Working familiarity with Application Programming Interface (API) technologies
• C++ certification preferred
  
  

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

Benefits

Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.

$73,700.00-$98,300.00

The estimated pay range indicates the expected annualized pay range for this position. It may not include potential bonus incentives such as annual bonus’ as well as sales and sales related incentives, or overtime (on eligible positions). The actual pay offered may vary based on several factors, including the applicant's qualifications, relevant experience, unique skills, education level, certifications or licenses, and the location from which they will work. The final pay determination will comply with state or local minimum wage laws applicable to the job's location. We may ultimately pay more or less than the posted range. This range may be modified in the future.

Job applicant FAQ

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Talent Acquisition Process

Nilfisk does not charge any fee at any stage of the recruitment process. We do not request payment or fees from candidates for any employment-related purpose. If you encounter any such activity, please report it immediately on the Nilfisk Whistleblower website.

Nilfisk is an Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.