Director, Regional Operations (Southern Fasteners)

For 40 years, our team at Southern Fasteners & Supply, a subsidiary of Supply Technologies, has been delivering quality parts and service to a diverse base of MRO and OEM customers.

We are looking for a motivated, energetic person that wants a career not just a job. We work with, and supply, many high-profile customers, so a desire to be the best you can be is important. Our growing company is a top supplier of fasteners to several Fortune 500 companies

Job Summary

We are seeking a talented Director, Regional Operations, to join our team. The Director, Regional Operations is responsible for the following:

Responsibilities

The Regional Operations Director is responsible for the safe, effective, and profitable operations of the branches and on-site customer programs in the aligned region. To accomplish these goals, this leadership role ensures that the regional team is provided with the tools, resources, infrastructure, and guidance needed to meet and exceed both customer and internal expectations . In this position, you will report to the Vice President of North American Operations.

• Customer Support :
• Track and chart the OTD (On-Time Delivery) and the service requirements of the customer accounts serviced within the region.
• Ensure that branches within the region are exceeding or meeting customer requirements and resolving any corrective actions associated with customer programs. Conduct yearly customer surveys and review with branch management.
• Maintains a professional and courteous relationship with all customers internal and external.
• Oversee operational performance and support all sales growth, Inventory Solutions profitability strategies, and other plans in partnership with the sales team.
• Understand the competitive landscape, its impact on the local market and develop strategies to gain market share and reduce loss of current market share.
• Personnel :
• Assist branch leaders in identifying, quantifying, and maintaining the necessary manning levels budgeted under the branches within the region.
• Able to interview, hire, train, coach, and correct management personnel with continuous motivation and professional development.
• Provide yearly performance appraisals with Branch Managers by conducting face to face meetings to review performance objectives.
• Coach and counsel direct reports to perform and in ongoing development of skills
• Demonstrate change leadership; promote/lead teams through business
• changes
• Secure company assets and accountability :
• Ensures Adherence to the Safety programs, housekeeping and security responsibilities set forth by senior management.
• Responsible for the security and accounting of company owned inventory assets.
• Balance operating expenses with higher level of service, while looking for ways to improve processes and remove non-value-added activities.
• Policy and Procedures :
• Comply with the set policies & procedures that have been established by Supply Technologies or ParkOhio.
• Detailed-oriented and ensures compliance with set due dates and periodic reporting.
• Ensures submission of thorough research and customer knowledge during the monthly SOP forecasting process.
• Knowledge of and drives compliance with ISO standards, where applicable.
• Financial Acumen :
• Able to review, fully understand and forecast using monthly financial statements which include sales forecasting, manning, expenses, and A/P reporting.
• Responsible for communicating sales variances outside of forecast to senior management with thorough analysis.
• Holds branch leaders accountable for their financial results and empowers them to improve through teaching/coaching
• Productivity :
• Understands and justifies manning requirements within branches aligned to the region.
• Establishes, inspects, and ensures compliance with productivity requirements for branches and on-site employees within the region.
• Safety :
• Ensures all branches in the region remain in compliance with local city, state, and federal regulations.
• Develop, implement, and direct programs to ensure the safety of all personnel to meet Company standards and federal regulations.
• Monitor the cleanliness and working conditions of all equipment, overseeing repairs, adjustments or replacements as needed.
• Ensures the reporting of all work-related injuries within the region to Human Resources and monitors the filing of appropriate reports.
• Actively promotes safety awareness and culture; ensures the continued effectiveness of company safety programs.
  
  

Must Haves

• Bachelors degree is required. Masters degree preferred.
• Minimum of five years of experience in branch or distribution operations.
• Knowledge of monthly financial forecasting and annual planning.
• Project Management experience is preferred.
• Fastener knowledge preferred.
• P&L experience required; multiple-site P&L experience preferred.
• Strong written and oral communication skill
• Proven leadership skills.
• Proficiency in Microsoft Office suite.
• Travel up to 50%
  
  

WE Value

• Leadership Inspires a positive purpose and direction. Drives/encourages the right behaviors as a team. Leads by example.
• Organization Ensures that both individual and regional goals are identified and communicated, and the correct levels of resources are applied to accomplish what is required. Rebalances resources based on priorities.
• Strategic ability Prioritizes where the team can get the best return from their time. Aligns regional strategy and resources to the overall objectives of the business.
• Communication Able to determine where differing degrees of communication are required, and priorities are understood; capable of effectively navigating difficult conversations with internal and external stakeholders
• Presentation Able to professionally present internally and externally; effectively able to share the companys value proposition to customers
  
  

OUR Team Members

Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customers needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win: We respect and value each others thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a Career At SUPPLY TECHNOLOGIES

Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Benefits

• Medical insurance
• Health saving account
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Pension Plan
• Paid time off
• Referral program
• Tuition reimbursement
• Employee Assistance
  
  

Work Location: On Site

Make a Career At Southern Fasteners/Supply Technologies

Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.