Director of Partner Relations & Strategy

Job Details

Description

Are you a strategic thinker with a passion for building relationships and a knack for creating compelling content? Do you thrive in a dynamic, fast-paced environment where you can make a real impact? If so, we have an exciting opportunity for you to join our growing team at arrivia as our new Director of Partner Relations & Strategy.

In this role, you’ll be a crucial driver of our success, acting as the primary owner of our partner communication strategy. You'll lead the charge in defining the entire partner journey, from the first point of contact to long-term engagement. This isn't just about sending emails; it's about shaping a cohesive and meaningful communication experience that builds trust and fosters strong, lasting partnerships.

You’ll have the opportunity to make a significant impact on our business by:

• Setting the Strategy: You'll define the content and outreach strategies for our partner newsletters and LinkedIn presence. Your creative approach will ensure our messaging resonates and drives engagement.
• Owning the Journey: You'll identify key touchpoints across the partner journey to ensure consistent and impactful communication that enhances the overall partner experience.
• Building the Tech Stack: You'll lead the implementation of a new partner CRM, HubSpot, and ensure our Account Management and Business Development teams are equipped to leverage it for maximum growth.
• Empowering our Partners: You'll develop a comprehensive training strategy and create materials to empower our partners with the knowledge and tools they need to succeed.
• Driving Growth: You'll work cross-functionally with our marketing, sales, and product teams to ensure our messaging is aligned and cohesive.
  
  

What You Bring To The Table

• Experience: You have 7+ years of experience in partner relations, strategic communications, or a similar field. You’ve successfully developed and executed content and outreach strategies.
• Communication Skills: You are an exceptional writer and storyteller, capable of creating engaging and informative content.
• Strategic Mindset: You are self-directed, analytical, and comfortable using data to make informed decisions.
• Technical Savvy: You're an expert in Microsoft Office, particularly with Excel spreadsheets and features like pivot tables. Experience with CRM systems is a plus.
  
  

Who We Are

Welcome to arrivia. We specialize in making brands better through the power of travel. We’re a team of diverse, passionate, and innovative individuals who believe in the power of travel to create extraordinary memories. Our core values—Stay Curious, Keep it Real, Own it, and Win Together—aren't just words; they’re how we operate every day. We're on a mission to help people around the world travel better and experience more, and the adventure is only beginning.

If you’re ready to join a growing department and have a direct hand in shaping the future of our business, we want to hear from you. Apply today and let’s start this journey together.