Development Operations & Database Manager Raiser's Edge NXT
Sunyard Glass Co., Ltd.
Date: 18 hours ago
City: Pontiac, MI
Contract type: Full time
Remote
Description
Position Summary:
The Development Operations & Database Manager plays a critical role in managing HAVEN’s fundraising operations, with a strong emphasis on database management, donor stewardship, and marketing initiatives. This position requires a detail-oriented professional including extensive experience with Raiser’s Edge NXT and a passion for supporting mission-driven work. The role requires database management expertise, a strategic thinker with excellent written and verbal communication skills and a deep commitment to survivor advocacy.
Primary Responsibilities
Raiser’s Edge NXT Database Management:
Maintain accurate and up-to-date donor and gift records.
Process and acknowledge donations 3 times a week depending on volume
Generate reports and analytical data to guide donor strategies and stewardship.
Manage donor classification, appeals, campaigns, and fund designations.
Reconcile gift data monthly with Finance.
Ensure donor privacy and data security according to organizational policies.
Prepare and distribute targeted mailings and donor communications.
Track and maintain grant data and reporting deadlines.
Donor Engagement & Stewardship
Create SOP’s around Donor Engagement and Stewardship (segmented stewardship)
Create reports through RE to support donor strategy/ portfolio of fundraisers and solicit gifts to support HAVEN’s mission.
Notify senior leadership of large donations.
Execute moves management and donor cultivation tracking.
Answer donor inquiries and provide exceptional service.
Marketing & Communications
Collaborate with Chief Philanthropy Officer to strategize, design and manage donor email campaigns, newsletters, and appeal letters. Understand HAVENs branding and assist with uphold HAVEN’s brand across platforms and materials.
General Office & Administrative Support
Cross-training staff on core database functions.
Perform clerical and administrative duties including filing, check processing, and acknowledgement drafting.
Track community and foundation grant submissions, reporting, and distribution with stewardship.
Requirements
Core Competencies:
Experience In Raiser’s Edge NXT Required.
Demonstrated initiative and ability to work independently.
Excellent organizational and time-management skills.
Strong interpersonal, written, and oral communication skills.
Ability to manage competing priorities and deadlines.
Proven donor stewardship and fundraising skills.
Ability to work with diverse populations.
All other duties as assigned.
Education & Experience Requirements
Bachelor’s degree in marketing, Communications, or a related field.
2–3 years nonprofit fundraising or database management experience.
Proficient in Microsoft Office and email marketing platforms.
Experience with donor CRM tools, especially Raiser’s Edge NXT.
Ability to lift and move 20 lbs (e.g., donation boxes, event materials).
Valid driver’s license and reliable transportation required.
Background check clearance required.
Work Environment
Hybrid work, Onsite in Pontiac Michigan
HAVEN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status or any other characteristic protected by state and/or federal law.
Position Summary:
The Development Operations & Database Manager plays a critical role in managing HAVEN’s fundraising operations, with a strong emphasis on database management, donor stewardship, and marketing initiatives. This position requires a detail-oriented professional including extensive experience with Raiser’s Edge NXT and a passion for supporting mission-driven work. The role requires database management expertise, a strategic thinker with excellent written and verbal communication skills and a deep commitment to survivor advocacy.
Primary Responsibilities
Raiser’s Edge NXT Database Management:
Maintain accurate and up-to-date donor and gift records.
Process and acknowledge donations 3 times a week depending on volume
Generate reports and analytical data to guide donor strategies and stewardship.
Manage donor classification, appeals, campaigns, and fund designations.
Reconcile gift data monthly with Finance.
Ensure donor privacy and data security according to organizational policies.
Prepare and distribute targeted mailings and donor communications.
Track and maintain grant data and reporting deadlines.
Donor Engagement & Stewardship
Create SOP’s around Donor Engagement and Stewardship (segmented stewardship)
Create reports through RE to support donor strategy/ portfolio of fundraisers and solicit gifts to support HAVEN’s mission.
Notify senior leadership of large donations.
Execute moves management and donor cultivation tracking.
Answer donor inquiries and provide exceptional service.
Marketing & Communications
Collaborate with Chief Philanthropy Officer to strategize, design and manage donor email campaigns, newsletters, and appeal letters. Understand HAVENs branding and assist with uphold HAVEN’s brand across platforms and materials.
General Office & Administrative Support
Cross-training staff on core database functions.
Perform clerical and administrative duties including filing, check processing, and acknowledgement drafting.
Track community and foundation grant submissions, reporting, and distribution with stewardship.
Requirements
Core Competencies:
Experience In Raiser’s Edge NXT Required.
Demonstrated initiative and ability to work independently.
Excellent organizational and time-management skills.
Strong interpersonal, written, and oral communication skills.
Ability to manage competing priorities and deadlines.
Proven donor stewardship and fundraising skills.
Ability to work with diverse populations.
All other duties as assigned.
Education & Experience Requirements
Bachelor’s degree in marketing, Communications, or a related field.
2–3 years nonprofit fundraising or database management experience.
Proficient in Microsoft Office and email marketing platforms.
Experience with donor CRM tools, especially Raiser’s Edge NXT.
Ability to lift and move 20 lbs (e.g., donation boxes, event materials).
Valid driver’s license and reliable transportation required.
Background check clearance required.
Work Environment
Hybrid work, Onsite in Pontiac Michigan
HAVEN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status or any other characteristic protected by state and/or federal law.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Administrative Assistant
Sunyard Glass Co., Ltd.,
Pontiac, MI
1 day ago
DescriptionPosition Summary:Reporting directly to the Director of Quality Assurance, the Administrative Assistant provides executive support and serves as the primary point of contact for the Senior Leadership team. The Administrative Assistant must be creative and enjoy working within an environment that is mission-driven, results-driven, and community oriented.Essential DutiesPrimary ResponsibilitiesProvide comprehensive support services to the Senior Leadership team that ensures outstanding...
Behavior Advocate
The Leona Group,
Pontiac, MI
1 week ago
DescriptionTake a proactive approach to curbing negative student behaviors for identified at-risk 31a students that could impede the student’s ability to receive classroom instruction. In one-on-one and small-group settings, deliver appropriate, collaboratively designed behavior interventions. Monitor progress to determine effectiveness of intervention strategies employed.ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following.In concert with teachers, administrators, and other personnel, develop appropriate behavior...
Mortgage Servicing Head of Cash
Consolidated Analytics,
Pontiac, MI
1 week ago
The Head of Cash will oversee all aspects of the cash management and servicing department. This role requires a strategic leader with extensive industry knowledge and a proven track record in managing cash operations within the mortgage servicing sector. The ideal candidate will have strong leadership skills, a detail-oriented approach, and the ability to drive operational efficiency and compliance.This position...
