Data Collection Analyst

Dex Job Description

Job Title

Administrative Data Collection Specialist

Job Grade

Department

Admin

Sub-Department

Data Collection

Job Key

Effective Date

June 2024

Job Summary

The Administrative Data Collection Specialist is responsible for accurate day-to-day billing of assigned equipment. They support and assist other departments with any meter disputes and questions. Since this position has a direct impact on the company’s monthly recurring revenue, all of the following Duties and Responsibilities are time critical.

Essential Duties And Responsibilities

• Process missing meter report for designated bill group(s) and maintain accurate meter read entries.
• Obtain missing meters via phone, email, DCA, etc
• Correction or reset of meters
• Report equipment no longer reporting on DCA to National DCA Team
• Process daily billing not completed by our automated system
• Support Accounts Receivables, Contracts and Customers with meter inquires
• Submits meters to all 3rd part vendors
• All assigned contracts are to be billed no later than 5:00 pm on month end close date
• Adheres to all safety precautions and follow all safety requirements to properly complete job tasks
• Performs other job-related duties as assigned
  
  

MANAGEMENT AND SUPERVISORY RESPONSIBILITY

• Typically reports to: Area Administrative Manager
• Job is not directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management)
  
  

Job Qualifications

• Computer literacy to utilize basic Microsoft Office Suite (Word, Excel) and organizational systems.
  
  

Knowledge Requirements

• Effective communication, in written and oral form, with customers and across all levels of the organization.
• Basic math skills.
• Strong attention to detail, with ability to handle a large volume of work at a fast pace.
• Ability to multi task.
• Ability to work independently and as a productive team member.
  
  

Education And Experience Requirements

• High school diploma or equivalent preferred
  
  

WORKING CONDITIONS

• Regular business hours. Some additional hours may be required.
• Travel requirements: 0%
• Climate controlled office environment during normal business hours.
  
  

Physical Requirements

Sitting

Up to 8 hour(s) a day

Lifting

Up to 0 hour(s) a day

Walking

Up to 1 hour(s) a day

Pushing/ Pulling

Up to 0 hour(s) a day

Standing

Up to 1 hour(s) a day

Climbing

Up to 0 hour(s) a day

Bending/ Squatting/Stooping

Up to 0 hour(s) a day

Stairs

Up to 0 hour(s) a day

Reaching

Up to 0 hour(s) a day

Ladder

Up to 0 hour(s) a day

Balancing

Up to 0 hour(s) a day

Step stool

Up to 0 hour(s) a day

Twisting

Up to 0 hour(s) a day

Excessive heat exposure

Up to 0 hour(s) a day

Crawling

Up to 0 hour(s) a day

Excessive cold exposure

Up to 0 hour(s) a day

Hands in water

Up to 0 hour(s) a day

Dust exposure

Up to 0 hour(s) a day

Kneeling

Up to 0 hour(s) a day

Loud noise exposure

Up to 0 hour(s) a day

Data Entry/Typing

Up to 0 hour(s) a day

Humidity exposure

Up to 0 hour(s) a day

Unusual hearting or vison demands: None Specified

^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.

This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

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