Chick-Fil-A Glenwood Place Director of Operations

Director of Operations – Chick-Fil-A Glenwood Place

Location: 401 Bill Kennedy Way, Atlanta, GA 30316

Compensation: Competitive salary + performance-based bonuses

Schedule: Full-time, open availability required (including early mornings, late evenings, and weekends)

About Us

At Chick-Fil-A Glenwood Place, operated by III Myles Inc., we are committed to pursuing operational excellence, personal growth, and exceptional guest experiences. Our mission is to create a legacy one guest at a time by investing in our people, perfecting our systems, and serving with purpose.

We are seeking a Director of Operations who will serve as the Operator’s right hand — someone who embodies integrity, discipline, and strategic leadership, and who is passionate about building high-performing teams through the lens of Chick-Fil-A’s values.

Position Overview

The Director of Operations is responsible for overseeing all daily operations with a focus on results, development, and accountability. This leader ensures every decision supports our mission and the brand standards of Chick-Fil-A and III Myles Inc.

This is not a stepping-stone role — it is a calling for someone fully committed to operational excellence, people development, and sustained growth.

Key Responsibilities

• Execute and maintain Chick-Fil-A and III Myles Inc. standards in all areas of operations, including food safety, guest experience, and speed of service.
• Lead a team of senior leaders, managers, and department heads through intentional coaching and accountability systems.
• Drive measurable performance in key metrics: sales growth, labor efficiency, waste reduction, retention, and guest satisfaction.
• Develop future leaders through intentional training, consistent evaluation, and succession planning.
• Partner directly with the Operator to shape long-term strategic initiatives.
• Create a culture of excellence, ownership, and professionalism that reflects Chick-Fil-A’s core values both inside and outside the restaurant.
• Manage financial performance and operational readiness with precision and consistency.
  
  

Qualifications

Only candidates who meet all of the following will be considered:

• Minimum of 5 years of multi-unit leadership or senior restaurant management experience (Chick-fil-A experience preferred).
• Proven ability to lead and develop large teams (50+ employees) while maintaining operational excellence.
• Demonstrated success in improving profitability, systems, and team performance.
• Exceptional communication, emotional intelligence, and decision-making skills.
• Deep alignment with Chick-Fil-A’s purpose, values, and servant leadership philosophy.
• Strong character and coachability — must model humility, integrity, and accountability.
• Bachelor’s degree in Business, Management, or related field preferred but not required if professional experience demonstrates equal capability.
  
  

What We Offer

• Competitive salary and performance based bonuses.
• Leadership development directly under a Chick-Fil-A Operator.
• Career advancement opportunities within the III Myles Inc. organization.
• Paid time off, benefits, and leadership retreats.
• A culture built on purpose, excellence, and care.
  
  

This position is reserved for leaders ready to operate at a high standard.

To Be Considered, Please Submit

• Your resume detailing relevant leadership experience.
• A cover letter explaining how your leadership philosophy aligns with Chick-Fil-A’s purpose and the standards of III Myles Inc.
• A brief statement describing a time you turned a struggling team or operation into a high-performing one.
  
  

Only qualified candidates will be contacted for an interview.

Work schedule

• 10 hour shift
• Weekend availability
• Monday to Friday
• On call
• Holidays
• Day shift
• Night shift
• Overtime
  
  

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Employee discount
• Paid training