Business Development Representative

In-person in Orem, UT

$125,000 base, OTE of $250,000

The Business Development Representative at Nexio is a key driver of growth, responsible for expanding our network of customer acquisition partners and ensuring the quality and success of new merchant relationships. This role involves identifying, recruiting, negotiating, and onboarding partners who will bring new merchant customers to Nexio. Partners include 1099 agents, industry consultants, payment processors, banks, managed service providers (MSPs), independent software vendors (ISVs), and other approved partner types. Success in this role requires strong relationship-building, a strategic mindset, and an understanding of merchant quality standards to ensure sustainable, high-value partnerships.

Responsibilities

Partner Identification & Recruitment

• Proactively research, identify, and approach potential customer acquisition partners who align with Nexio's strategic growth goals.
• Focus on developing relationships with agents, consultants, service providers, ISVs, and banks.
• Conduct thorough partner qualification to ensure alignment with Nexio's target market and risk parameters.
• Build and maintain a robust pipeline of potential partners through various prospecting methods.
  
  

Partnership Development & Negotiation

• Collaborate with prospective partners to negotiate mutually beneficial terms, ensuring alignment with Nexio's partnership strategy and objectives.
• Structure partnership agreements that incentivize high-quality merchant referrals.
• Work with partners to develop go-to-market strategies that align with Nexio's growth objectives.
• Navigate complex decision-making processes across different partner types.
  
  

Merchant Quality Management

• Evaluate and ensure the quality of referred merchants, verifying that each meets Nexio's standards.
• Work to ensure partners understand and can identify merchants that contribute to a sustainable, low-risk portfolio.
• Work partnerships in approved complex-risk market segments.
• Collaborate with Risk and Underwriting teams to maintain quality standards.
• Monitor and report on merchant quality metrics from partner referrals.
  
  

Partner Onboarding & Launch

• Lead the onboarding process for each new partner, providing resources, tools, and training necessary for a successful launch.
• Create and deliver partner training programs to ensure understanding of Nexio's solutions and ideal merchant profiles.
• Coordinate with internal teams to ensure smooth partner integration and activation.
• Track and report on partner onboarding progress and early performance indicators.
• Coordinate handoff of partners to Partner Management Team.
  
  

Market Research & Strategy

• Continuously monitor industry trends and competitor activities to identify new partnership opportunities.
• Develop targeted strategies for each partner segment (agents, ISVs, banks, etc.).
• Provide market intelligence and partner feedback to inform product and service improvements.
• Maintain awareness of industry developments that could impact partner and merchant acquisition.
  
  

Qualifications

• Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
• 3+ years in business development, partnerships, or a related role, ideally within the payments or technology industry.
• Proven ability to establish, negotiate, and manage partnerships with diverse partner types.
• Strong negotiation and relationship-building skills, with a track record of fostering successful partnerships.
• Excellent communication skills, with the ability to thrive in a goal-oriented, fast-paced environment.
• Familiarity with assessing merchant quality and understanding risk profiles within the payments industry is a plus.
  
  

Key Competencies

• Relationship Management
• Negotiation & Persuasion
• Strategic Thinking & Planning
• Merchant Quality Assessment
• Adaptability & Resilience
  
  

Success Metrics & Desired Outcomes

• Establish a targeted number of high-quality acquisition partnerships per quarter.
• Drive consistent revenue growth through partnerships, with partners reaching monthly revenue benchmarks.
• Ensure high merchant quality standards with referred merchants contributing to a low-risk portfolio.
• Maintain a strong pipeline of high-quality partners with accurate forecasting.
• Provide seamless and effective partner onboarding with high satisfaction ratings.
  
  

What is Nexio?

Nexio provides payment service solutions for a variety of clients, from ecommerce merchants to software platforms. Our goal is to empower businesses with the tools they need to optimize payment revenue and adapt to dynamic market needs. We aim to be a partner, advisor, and innovator, dedicated to adding value to every client's business.

Benefits

• Generous PTO
• Medical, Dental, Vision, Life, STD, and LTD insurances; 5% 401k match, HSA match
• Free therapy for employees and their dependents
• Office snacks and on-site perks!